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Chemist Warehouse Case

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1. INTRODUCTION
Chemist Warehouse is Australia’s top performing online pharmacy and holds 228 physical stores nationally. The Chemist Warehouse group employs over 8000 employees and is Australia's largest pharmacy retailer both in the retail sector as well as the online pharmacy. They provide their products at great discounted rates because they trade in large volumes and follow the aggressive pricing policy. Their main aim is to intensify the customer’s healthcare and provide services and products in the most efficient way leading to great savings on the part of the customers.

2. STRATEGIC BUSISNESS UNITS
The three Strategic Business Units (SBU’s) we selected for the purpose of the report are Nature’s Own vitamins, including: Energy & …show more content…

It provides more than 1470 products of vitamins and energy & performance supplements. Vitamin B12 is one type of these vitamins. It is helpful to keep the blood healthy, reducing stress as well as playing an important role in the maintenance peripheral nervous system. Since May 2013, vitamin B12 has been presented in a smart new packaging. The company made several changes in the label to be clear for customers to find their favorite product easily. The company was inspired by the green color from the nature. Customers can purchase B12 whether online or through more than the 300 retail stores national wide (Chemist …show more content…

The Chemist Warehouse follows a mixer of various pricing policy which has made them the market leaders in pharmaceutical line. They have identified price level that enables them to maximize sales and profit. Our Nature’s Own product – B12 is an unsought product i.e., the consumers are not aware of the product or are not thinking to buy it. The price charged by them is lower than Priceline (competitor) (Refer to figure below). On their receipts as well they mention the amount of dollar a customer has saved which would not have been possible if they purchased it from another pharmacy. This strategy makes the customer visit the shop again. (Bainbridge, 2014). To make the product a sought product they follow aggressive discounting policy to make people purchase the

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