I. Company Profile: History 2009 marked Cherry Mobile’s commitment to become the top value-for-money mobile phone in the country. In its first year, Cherry Mobile CEO Maynard Ngu envisioned Cherry Mobile to become the brand that has “Everything for everyone,” providing handsets that cater to different age groups and match different lifestyles. It was a dream that became a reality. So big it captivated the market and rocked its competitors - the telecommunications bigwigs. In 2010, barely two years after it started, Cherry Mobile was voted IT Company of the Year in the 3rd Cyber Press Awards, upstaging some of the country’s technology giants. True to its promise of bringing products that are comparable to high-end devices at affordable …show more content…
Mission * To bring products that are comparable to high-end devices at affordable prices * To take care of our natural resources * To make the world a better place to live Core Values Caring and sharing is an integral part of who we are at Cherry Mobile. For us, business is neither only about profit nor competition. It is also about relationships. At the core of our business is the desire and commitment to make lives a little easier, to touch people and give back to our community who have brought us to where we are now. C – Customers We aim to provide our customers with a high level of product quality and customer service by maintaining a wide range of products and excellent after-sales support. Through extensive research and development, quality management, training, and service orientation, we will be able to provide only the very best products, systems, technologies and services to our consumers. AR – nAtural Resources We are dedicated to become better stewards of the earth and the environment. Each of us has a mission to take care of our natural resources and to leave the world a better place. Cherry Mobile is committed to sustainable business practices that address climate change. E – Employees Our business philosophy reflects our promise to nurture the over-all well-being of our employees. We believe that their success at work and in their life is vital to the total success of the company.
As the Operation and Production Department we strive for excellence by providing superior quality products in an efficient manner in order to guarantee customer satisfaction.
• Continual improvement to the quality of its product by offering value-added initiatives such as:
Making hundreds of millions of dollars, RIM is blowing other competitors out of the water with huge demands for their products. Skipping almost a decade to 2007, when RIM’s subscriber base jumps to 8 million and revenues double to over $3 billion. That same year, RIM becomes Canada’s most valuable company, surpassing Royal Bank of Canada’s market worth on the TSX. BlackBerry’s innovation is what started the company and continues to improve it. Canadian inventions like the first telephone, Java programming language and the famous Canadarm required great innovation, like BlackBerry, to make them prominent and to stand out from the rest of the world. In conclusion, BlackBerry’s bold features and breakthroughs in telecommunications have shaped our mobile experiences we have
Along with our skill, experience and expertise we pride ourselves on being a reputable company who produce quality results with professional attitudes.
We strive to develop strategies, business models, and dynamics to drive premier value-added services through means of integrity, respect, passion, persistence, and customer focus.
great quality, have great customer service, and are fully aware of the nature of our market. Our
Our Company encourages a relationship of trust, loyalty, honesty, and responsibility among staff members at all levels. We believe that all staff members deserve to be treated with dignity and respect. We are committed to celebrating the diversity of our workforce and our guests, and respecting
“To deliver the highest level of service to our customers at all times - striving to be their critical partner as we assist them in growing efficient, ubiquitous wireless networks.”
business purpose. All-in-all their promise is to have the best quality in customer service with a
“We always keep on pace with the demand of our end customers, delight them through continuing maintain a close relationship between manufacturing, ongoing Research and Development as well as working closely with supply chain and outsourcing partners, to provide cost-effective, high-quality Smart phone, wireless devices and software to our customers, internationally. Constant Training and Development program and strong culture practices are held to motivate the employees, also, to ensure infinite innovation and creation come out from them. Most importantly, offer attractive
Finally, it possesses technology and infrastructure to support excellent service levels and consistent products availability as per customers’ requirements.
Their goal is to focus on environment protection and ensure that the right products are placed in challenging markets. Apart from that, they want to boost the profitability and at the same time enhance the flexibility and efficiency of production. Moreover, they aim to increase their customer base and also delivering better satisfaction to the current customers. (para. 3, 4)
In analyzing Verizon's strengths, it is apparent that they have strong brand recognition in the market and industry. They are not only the leader in market share for wireless presence in the U.S., they were also ranked at the top for branding and customer loyalty in the wireless phone category and received the 2005 BrandWeek Customer Loyalty Award as a result (Verizon Customer Satisfaction Award & Recognition, 2005). In addition to strong brand recognition, Verizon is ranked the
Excellent customer service is a way to set the organization apart from its competitors. Differentiation can be achieved through fast and correct execution of product ordering. To improve on the order process it is important to have the correct information provided in a timely fashion to all divisions. For integration to be successful information must be available throughout the entire supply chain.
Leading the industry by providing personal, honest and effective service that results in an advantageous business relationship with our customers, partners and suppliers;