Chick Fil An American Franchising Restaurant Company Essay

1561 Words7 Pages
Introduce In this case study, we will analyze a franchising restaurant company, Chick-Fil-A who was accused to discriminate LGBTs. Although there is no documentary record for their discrimination of homosexual people, there are still some things they done had been seen as discrimination. In this case study, we will identify what their problem is. Then we will base on the knowledge which we learnt in class to find out a solution for their problem. Background Chick-fil-A is an American franchising restaurant company, which is operated by Cathy’s family. They started from a small restaurant named Dwarf Grill in 1946. It was founded by a conservative Christian, S. Truett Cathy. In 1961, he invited a special way to cook chickens, and then he created his own fast food chain and added their specialty in the menu in 1967. After a long time, Chick-fil-A has grown as a fast food giant, which have 1679 locations in thirty-nine states. In 2010, their total sale per restaurant won the champion in the United States (Harvey, 2012). Although Chick-fil-A have become a restaurant giant, it is still controlled by Cathy family. They hold a special business model, they chose their franchisees really carefully. Although it is franchise, Cathy family still had ownership of every restaurant (Grantham, R., 2011). According to the case, Chick-fil-A pay much attention to charity. As the article described Chick-fil-A had donated more than $68 million since 2009-2012. Their main goals

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