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Chick-Fil-a and Religion Based Business

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Chic-fil-A Case Study Exhibit 1- Dominant Economic Features The quick serve restaurant industry is a large with 2012 annual revenue of $169.7 billion spread over 190,000 businesses. Globalization of the industry is expected to add $186.2 billion in revenues by 2017. The economy and new health trends caused an average annual contraction of 0.7% across the fast food industry from 2007 to 2012. However, the industry was able to grow by 1.8% and 1.3% in 2010 and 2011. The number of rivals has been increasing because of new entrants that take advantage of low capital that is needed to open a franchise. The franchise model has allowed companies to compete on a growing global level. The QSR companies have extended operations into Europe to …show more content…

The saturation of the US QSR industry has caused firms to look outside of US borders for growth opportunities. Europe has been a very attractive market for global expansion due to its large affluent population and that menu options do not have to be completely customized to the region. China and India are also attractive environments but require more modified product offerings to meet local demands. KFC has had to offer options such as burgers, ribs, or fish to meet local cultural demands in their overseas expansion. The threat of new entrants to the QSR industry is low because of retaliation from existing competitors, low revenue growth rates, and lack of brand strength. These factors do not block out all threats on entry to the market though. A new fast food restaurant will have a hard time competing with the larger established restaurants. The new ones do not have the resources to battle back when they are challenged on price or advertising. The price sensitive consumer is going to choose the lower priced option unless the location of the new restaurant is exponentially more convenient. This is hard to accomplish since many fast food restaurants have multiple locations across the same city. Low revenue growth rates caused by a lack of brand recognition cause the QSR market to be very difficult to find sustained success for new entrants. Companies

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