, ‘Chuck Mackinnon’s Leadership Effectiveness Who’s Problems’

6017 Words May 21st, 2011 25 Pages
Table of contents

Executive Summary 1
Introduction 2
Case Study Analysis Based on Managerial Theories 3 Motivation 3 Emotional Intelligence (EI) 5 Team 7 Conflict 9 Leadership 10
Recommendations & Possible Solutions 13
Conclusion 19
References 20
Appendix A 24
Appendix B 25
Appendix C 27

Executive Summary

Kate Hall-Merenda, in her case study, ‘Chuck Mackinnon’s Leadership Effectiveness: Whose Problems’, questioning whether Chuck Mackinnon leadership style was really effective. The author explains Chuck leadership characters and behaviors by illustrating relationship between Chuck and his coordinators. This explanation shows that there are many problems with his management style which has led to unsatisfied
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The main purpose of motivation in organization is to encourage employee to achieve its goals with high level of performance. Generally, there are many motivation theories which attempt to explain more understandable human behaviors and suggest managerial practice for improving motivation (Katsva & Condrey, 2005). The motivation theory can be classified into three main concepts which are internal, process and external theories (Nelson & Quick, 2006). Firstly, the Internal Theories are focusing on internal needs to energize individual behaviors. Internal Theories attempt to define how processes and structures in workforce can be designed to satisfy those needs. Examples of Internal Theories are Maslow’s Need Hierarchy Theory, McClelland’s Need Theory and Herzberg’s Two-Factor Theory. Secondly, the Process Theories are mainly focus on the interaction between individual and environment (Nelson & Quick, 2006).On the other hand, the External theories are central concern on environmental elements as well as using consequences of behaviors as the common factors in order to understand and explain human behavior in workplace.

The Expectancy Theory, Goal-Setting Theory and Management By Objective (MBO) methods are some examples of process and external theories. Expectancy theory of motivation is highlight on people belief on performance process. This theory relies on people belief in relationship between the effort, performance and reward as a motivator. For example, it