preview

Cigna V Aetna

Best Essays

Innovation Comparative Analysis: Cigna vs. Aetna

The purpose of this paper is to provide a comparative analysis of two companies within the same industry (Cigna vs. Aetna) and an evaluation of their innovation processes.
Current Situation Analysis A recent survey of the nation's top CEO's concludes that innovation remains the lifeblood of business. "For CEO's today, it's all about achieving growth and efficiency through innovation. It's not about product innovation so much anymore as about innovating business models, process, culture and management." (April, 2006). In comparing Aetna and Cigna, it's interesting to note that the companies share a number of important similarities. Both are recognized leaders in the health insurance …show more content…

Industry experts note that "major transformations are under way in health insurance," and cite several major drivers that demand innovation to protect future success: (Singh & Sawhney, 2006)
· Rising healthcare costs are pressuring employers, who are moving toward consumer-directed and defined contribution benefit plan designs. This means that consumers will be challenged at new levels to manage their health costs and benefits, and they'll need unprecedented levels of access to information to manage their decisions. With consumers holding more of the financial responsibility, they'll have new motivation to demand consumer-friendly services and information. (Singh & Sawhney, 2006)
· Competition is forcing consolidation of health insurers. Two years ago, there were fifteen major for-profit insurance plans that controlled the national market. They have consolidated into nine players, and further changes are predicted. (Singh & Sawhney, 2006)
· As a result of changing business models and industry consolidation, fewer companies are competing for fewer covered lives in a stagnant market. In short, "the commercial and group

Get Access