Cisco Systems: Web-Enablement

1881 Words8 Pages
Case # 9-301-056 Cisco Systems: Web-enablement

When John Chambers assumed the CEO position, he outlined some very specific objectives for Cisco’s future success. His plans included creating a one-stop shop for business networks by creating a comprehensive product line, to make acquisitions an efficient business process, to create industry-wide software standards for networking, and to choose the right strategic partners. All of these efforts would change the way companies and industries operated by creating an infrastructure of networked voice, data and video.
Chambers’ vision of truly global networked companies would lead to improved productivity and profitability. The main focus, however, was on the end result, which was high
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In addition, Cisco only chose partners that complimented their abilities to integrate their expertise and products with those of Cisco’s in-house product line in order to gain a market share for their own product lines. One of the main successes of standardization was the acquisition process. Most acquisitions were fully integrated within 60-100 days. Cisco acquired many small and medium size businesses that brought technology into its product line. It allowed them to gain R&D for a relatively low cost. Standardization allowed Cisco to be systematic about the way things were done which helped to make it an easy, repeatable process that could be duplicated quickly.
Select two of the five benefits resulting from the Cisco Supply Chain Initiative and explain how these contributed to the efficiency of the supply chain and increased profitability. Explain how the two benefits you chose contributed to supplier and/or customer satisfaction.

Cisco acknowledged that there were initial barriers to the flow of information and the ease of supply operations between them and their business partners who produced products for Cisco’s consumers. They initiated a Supply Chain Management Initiative to improve their operations by automating the supply chain and improving information flow between Cisco and its partners. 1) Direct Fulfillment: One result of the initiative was creating direct fulfillment for product orders.
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