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Claims Scrubbing: A Case Study

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It seems like just yesterday the entire healthcare industry was thrown into total chaos at the announcement of the transition to the new ICD-10 codes. After many physicians voiced their concern about the massive learning curve adopting the new codes, the CMS granted a stay of execution in the form of a 12-month grace period. The CMS grace period was a welcomed relief because it meant practices would still be reimbursed under Medicare Part B for claims that at least had a valid ICD-10 diagnosis code. This meant physicians and their staff could get up to speed without worrying about a huge hit to their revenue stream. With only 5 months left until the grace period ends, industry experts are predicting that an ICD-10 crisis might still be coming …show more content…

Resubmissions can be a time suck and clog up your revenue cycle. Since getting claims paid the very first time should be your top priority come October, and always, make sure your medical billing system has a claim validation feature that will help you spot rejected claims before you submit them. Easy Interface Five months from now you may find your billers curled up in the fetal position under their desk. While the grace period has kept anxiety at bay, for the most part, the pressure to get all of those codes correct is still a reality for many practices. To make things as easy as possible for your billers, and to save valuable time, make sure your billing software is easy to use. They shouldn’t have to go through several menus to access information or perform a basic task. A few clicks is all it should take to input data and execute filings. Proof of Filing Your billing software should also be able to provide adequate proof that you submitted claims within required time limits. You Choose the …show more content…

Does your billing software offer a customizable reporting feature? Can you select date ranges and display data based on payer or receiver? Your Software Vendor Can Help Your software vendor should be able to help you get ready for this new October 1st deadline so you don’t suddenly experience revenue disruption. Here are some of the ways they can get you ready: Conduct an Impact Assessment The CMS had recommended that providers evaluate the way in which the ICD transition will affect their practice. Did you, or, upon hearing you were getting a grace period, did you put off conducting an impact assessment. If you haven’t conducted one yet, do so ASAP and ask your vendor for some guidance during this process. Recommend Software Upgrades Has your vendor upgraded the system at all in the last 6 months? Make sure you are up-to-date. Conduct Testing You should have conducted testing last year to prevent issues with delayed claims. Did you? Even if you did, it’s still a good idea to run some tests before October 1st to ensure when the training wheels come off, so to speak, you will not suddenly crash and need stitches. Quick – what code is

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