Cleveland Clinic Case Study

Highly Reliable Organization are guided by five principles based on quality. The first three are anticipatory principles Preoccupation with Failure, Sensitivity to Operations and, Reluctance to Simplify. The remaining two are containment principles Commitment to Resilience and Deference to Expertise. The Cleveland Clinic and ThedaCare both have elements of being a Highly Reliable Organization. The Cleveland Clinic formed an entire Institute dedicated to Quality and Patient Safety. Cosgrove’s message was the everything matters, including housekeeping. Both organizations were highly focused on operations. ThedaCare in particular took time to train staff organization staff when a new unit opened so they would better understand their new roles

The Cleveland Clinic strives on dedicating its medical services and expertise to their surrounding communities. They are able to do so by performing periodic assessments to evaluate the medical needs of the communities in question and are then able to base their services around these findings.

Physician referrals: come from around the world, because Mayo has a reputation of caring for patients others may not want the challenge of caring for or they do not know how to (Weiss, 2009).

After doing my research on JFK medical center, they are a part of a non-profit organization who is known for the purpose of educating the public, patients, media and policy makers promoting greater understanding and awareness of clinical research and the role it plays in public

Jones Regional Medical Center is a huge academic health center with 900 beds and are known for its research and teaching hospitals. Additionally, the IT staff at Jones supports 300 applications and 12,000 workstations. The center uses Technology Med (TechMed) for their admitting system. The system includes registration, inpatient charge, payment entry, master patient index, admission, hospital billing, and more. The TechMed system has been accessible since 1998; Jones is beginning to plan a replacement of this systems because of the fragility of the software (Wager, 2013).

With the Cleveland Clinic being nonprofit, they really make sure to engage with the community by getting involved in a broad range of medical research, educational training programs, and supporting the community health initiatives (Community Impact 2017 | Cleveland Clinic). The Clinic is absolutely making an impact in the community, as more companies are developing and gradually growing around them. The bigger challenge is that the community is still very much poor and unhealthy. According to (Centers for Disease Control and Prevention), over one – third of the population that live around the hospital have diabetes. Another big part of the population has Cancer, Heart Disease, and Kidney disease. The hospital can continue to add new things and make changes, but it has no control of what is happening to the city around them. The clinic is ranked second in the world report hospital rankings. It employs over 50,000 people in just the Ohio clinic. They also spend millions of dollars on additional education for their physicians, and also with making community investments. They have also put over $500,000 into a program to get rid of run down homes within the neighborhood. One of the clinics most significant investment was for the Langston Hughes Education Center. They offer free exercise equipment and adult day care. (By: Dan Diamond/07/17/17/ The Clinic is a global success story, but it’s host community remains mired in poverty) So when it comes to economy impact, they truly do go over and beyond and put out quite a bit of money and support other organizations.

CM spoke to Kiara Gelin (youth) regarding a follow-up on services. Youth reported she continues to attend the Partial Hospitalization program at the Jersey City Medical Center. CM was informed that youth stopped attending the TASC program due to time conflict and youth will resume the program in September. CM and youth disused employment; youth had a job interview at Wendy’s, Fast food restaurant. CM encouraged youth to apply at local jobs in the mall, CM verbally provided youth with a list of jobs that are hiring in the community. CM inquired about the Cook, Eat and Talk program. Youth reported the family will follow-up with the program once the family phone is working. CM agreed. CM and youth discussed mentor

Cleveland Clinic 's overall strategy for improving value for patients is to live by it 's message of "patients first", developed by the Clinic 's CEO, Dr Cosgrove. The overall strategy for improving value for patients was on by putting patients first and giving them the best that they could offer. They aimed their strategy at not only patients, but to providers as well to ensure that they would improve the value of service or experience that they would provide to patients. This was done in 6 components that will be described below.

community size average we have three great hospitals in the area. The Cleveland Clinic main campus, University Hospital and the VA Hospital. University Hospital main campus which consist of UH Rainbow Babies and Children Hospital, Uh Seidman Cancer Center, UH MacDonald Women’s Hospital and UH Medical Center”( 2016 University Hospitals).

The Mayo Clinic is well known for quality embark. They are very determined in setting a new standard in healthcare by eliminating waste and improving efficacy. The healthcare has changed over the years and so has Mayo. They have put their effort in to quality because their patient was the focus which has made them money in the long run. They were about improvement and transformation. They overtime than had a test done to see if they could reduce the errors made by 50%. They went about in measuring patient safety and health care and found out they can prevent the areas so they need to have improvement in quality to be able to do that.

Five of the ten medical innovations that the Cleveland Clinic, an academic medical research center and hospital. The Clinic polled more than 100 top doctors in their prospective specialties, to select the top new innovations they expected would impact the medical field within 2016.

Cleveland Clinic is a non-profit organization and a network of hospitals, clinics, research and educational institutions that strives to provide specialized healthcare and the latest in medical treatments. Our mission is to provide better care of the sick, investigation into their problems, and further education of those who serve. We are committed to providing world-class care and a supportive environment for our patients, patients’ families and fellow caregivers.

Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life. The clinic is based in Rochester, Minnesota. Mayo clinic is acknowledged as the leading and biggest integrated not-for-profit medical group located on the globe. The firm is providing work for almost 3,800 physicians along with scientists in addition to 50,900 associated health staff. The organization is recognized as specialized in providing treatment for the difficult cases in the area of tertiary care. Its expenditures regarding the research are estimated to be over $500 million on annual basis. In 2014, Mayo Clinic reached 150 years regarding its uninterrupted health service for the patients. Dr. William Worrall Mayo settled his family in Rochester, Minn., in 1864 and opened a medical practice that evolved under his

Columbus Regional Hospital (CRH), a non-for-profit organization with 225 beds, is the system’s star facility (Columbus Regional Health, n.d.). CRH has a Privacy Excellence Award, and the National Committee for Quality Assurance recognized CRH for outstanding patient-centered medical home practices (Columbus Regional Health, n.d.). Additionally, the Becker’s Hospital Review named CRH as a great community hospital, and Thomson Reuters acknowledged CRH in the top 100 hospitals (Columbus Regional Health, n.d.). Moreover, CRH is one of the most beautiful hospitals in America (Columbus Regional Health, n.d.). They provide emergency and surgical services and comprehensive care in many specialty areas, such as, mental health (Columbus Regional Health, n.d.).

The Cleveland Clinic is considered one of the best hospitals in the world. The Cleveland Clinic was fawned in 1921 and it is a private academic hospital. It has been consider as the top four hospitals in USA based on the US news and world