Client Care Specialist: A Case Study

Using College of Nursing of Ontario (CNO) documents, Registered Nurses Association of Ontario (RNAO) documents and four nursing articles the outline of a nurse-client therapeutic relationship will be defined through a John’s Model (Johns, 1995) and Carper’s ways of knowing (Carper, 1978).

Jessica, You mentioned that your community lacks support or services for the homeless. The federal government created two programs in 2004 on order to reduce the homeless population. They are the Continuum of Care concept and the Homeless Information Management System. The Continuum of Care Concept provides housing for the homeless (Nies & McEwen, 2015). These programs are not able to provide housing for all the homeless, but it helps decrease the amount of homelessness. Do you know if your community uses these federal programs?

Following policy and procedure what is your immediate response? My immediate response is to alert my nominated supervisor and once my nominated supervisor is informed I will record what has happened so that there is evidence of the injury that Lucy has faced. Documentation and preserving Lucy’s injury is a very important step. The location and the appearance has to be very well described as well as the date that it was noticed. I will also get a photo taken of the injury to have photographic proof.

It is very important to value the development of a good professional working relationship with carers as well as other health workers. Care staff are those who support the individuals everyday ensuring they have eaten, washed and many other things.

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The reporting party (RP) stated her brother, resident Luis Gallegos DOB: 8/26/70 was transferred to the facility from a skilled nursing facility (Premier Care). According to the RP the resident was admitted to Premier Care on July 13, 2016. The RP stated prior to her brother's stay in Premier he was able to make his own decisions and therefore didn't require a POA or a conservator. Consequently, Premier transferred her brother without notifying his authorized representative, his sisters. When the RP and her sister attempted to visit the resident they were refused. A caregiver named Jessie informed the RP that she had no authority to remove the resident. The RP stated her sister Chelsea visited the resident was not allowed to visit in private.

Customer Service in Health Care Customer services is a very important part of managing ongoing client/patient relationships, because they are the key to bringing in revenue. The concept of customer service is to deliver outstanding services so the customers will have a great experience. I currently work in the healthcare industry and the company that I work for is starting to have trainings and meetings to improve customer service to our clients to help increase our patient satisfaction levels. There are some employees who strive to help the patient by going far and beyond their line of duties, and as others are burned out and feel like they just need to get the patient in and out without really understanding the patient’s needs or

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Mr. Barnett arrives on time for his weekly check-in appointments. On 08/12/16, Mr. Barnett completed a two-week workshop at the CPS Student Outreach and Re-Engagement (SOAR) Center, 2622 w. Jackson. On 09/01/16, Mr. Barnett registered for school at Bridgescape Learning Academy, 3222 W. Roosevelt, and submitted a copy of his school schedule to his DOC case manager in order to obtain movement. On 09/07/16, Mr. Barnett started classes at Bridgescape Learning Academy.

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Patient Services On Monday, September 14, 2015 at approximately 12:45pm Kathleen A. Kane provided me with information pertaining to Mr. Sutherland whereabouts. According to the hospital records Mr. Sutherland return on 9/11/15 to the hospital and was admitted to 5-Central room 236B located in the Greenberg Pavilion.

SP discussed future care with client daughter and advise Cindy that client needs to follow up with doctors as recommended immediately after she is discharged. Cindy also discussed with SP that Mrs. Figueroa may be discharged into the NF for short-term rehab and she wanted to know if this would interfere with her CO waiver or MA. SP explained that no interference would occur with CO waiver and MA if client remains in the NF for less than 30 days. After 30 days, Mrs. Figueroa MA will change from STC to LTC. SP is in the process of requesting additional hours from DHMH since client health is significantly declining, SP is waiting to obtain client discharged summary as medical documentation to support the request for 63 hours of personal assistance

As demonstrated by Dotson, M. J., Dave, D. S., and Cazier, J. A. (January 01, 2012), the nursing need reduces the idea of human administrations organizations given to patients. The absence of therapeutic specialists is continuing to construct each year, a response for this crisis ought to be found as fast as time licenses. This pointer relies upon definitive trade and controlled wastage inside the affiliation like redeployment and abundance, retirement and agent deliberate wastage. Such think wastage is a result of reasons including dissatisfaction among therapeutic orderlies, proficient triumphs and various others. Nursing is a job that gives help and help in patching for patients to return back to the gathering. A fixation must be away to settle the nursing lack to empower therapeutic chaperons to continue helping patients in recovering.

Merced bus accident lawyer Fatal Bus Accident Kills 4 People and Injuring Dozens More in Merced County The fatal bus accident that split the bus in half from the Hammatt Ave, road sign on Hwy 99 in Merced County is being investigated on how the accident happened. Eyewitness