Client-Centered Care: A Case Study

In this article, Working Together to improve the Patient Experience, author Richard Billingsley(2014) explains how working together amongst providers, the patients, and the patient's family improves the patient experience, thus markedly heightening the quality of care. In this article, he also shares how other organizations have successfully adopted a model to facilitate cultural change within their facilities. This cultural model is referred to as patient family centered care (PFCC), and while it is not a new concept, it's emphasis has gained popularity as insurance companies adjust the criteria that encompasses what constitutes as high quality care.

rganizing the delivery of health care around the needs of the patient may seem like a simple and obvious approach. In a system as complex as health care, however, little is simple. In fact, thirty years ago when the idea of “patient-centered care” first emerged as a return to the holistic roots of health care, it was swiftly dismissed by all but the most philosophically progressive providers as trivial, superficial, or unrealistic. Its defining characteristics of partnering with patients and families, of welcoming―even encouraging―their

Perform patient care and assessment while gathering information about patient diagnosis. Shadow speech pathology care while patient was assessed by the specialist in order to understand and get a better knowledge about patient condition. Patient’s family was not present at time of caring for patient therefore

Net’s Solution – A provider may find communicating with someone who is hearing impaired very difficult to deal with at times. Although,

Case Management predominantly is guided by either Client Centred or Provider Driven frameworks. Client Centred Case Management is defined by Kane (2010) as a process that is driven by the client and their needs. Client Centred Case Management is commonly collaborative by the client and led by their circumstances and needs. Kane (2010) defined a five step process in which Client Centred Case Management follows Referral and Screening, Assessment and Consultation, Identification of Needs, Development of Care Plan, Implementation of Case Plan and monitoring and Reviewing of plan.

Person Centred Care has different meanings for different people and in different contexts and is therefore difficult to define. Brooker (2004) divides this type of care into four main elements; a value of the person as a human being, an individual approach, understanding the person’s perspective and providing a social environment that supports psychological needs. Price (2006) supports this view, suggesting that Person Centred Care is ‘an understanding of the client, their circumstances and needs, deriving from a need for a more sensitive approach to healthcare’. Boise and White (2004) propose that care that is ‘based on personal needs and an experience meaningful to the individual’ is person centred. This article cites Zeruld (2003) who stated that: ‘For improvements in quality of care, both policies and practice needed to create supportive, spiritual, and physical environments stemming from a client’s own values’.

This essay aims to describe briefly what is meant by patient-centred care. It will also focus and expand on two key aspects of patient dignity - making choices and confidentiality. Patient-centred care (PCC) is an extensively used model in the current healthcare system (Pelzang 2010:12). PCC is interpreted as looking at the whole person and considering their individual values and needs in relation to their healthcare. By implementing a PCC approach it ensures that the person is at the very centre of any plans that are made and has a dynamic role in the decision making process (Pelzang 2010:12).

In the formative peer view assignment, you were asked to review an article on promoting dignity in healthcare setting and how this forms the basis of patient centred care. Following on from this you are now asked to:-

Person centred care is a form of clinical practice where the patient is included in his/her treatment and care. Also, the needs of the patient are considered. The patient being referred in the case study is Mr. Parker, who is an aboriginal man diagnosed with acute myocardial infarction (AMI). It is a heart condition that takes place when blood flow or circulation from the heart is abruptly cut. Mr. Parker was brought to the ER after he collapsed at home as a result of acute chest pain.

As we suspect that a hearing loss is affecting Ed’s quality of life, we need to start with convincing him to have a hearing test. With this information, we can make an informative decision about what our next steps will be. These may be to wait until we have Ed’s comfort in being ready to try some hearing aids or to at least start a one to three month trial with some. It is essential that Ed wants to use the hearing aids, as we know a 100% commitment is required. Unlike glasses, hearing aids require the person who is wearing them to learn new sounds and adapt to the supplementary noise. If Ed isn’t committed fully he will most likely reject the aids after a few days. Once the test has been taken and if it reveals that there is an hearing impairment, we may be able to point out the situations where Ed is

The purpose of this research paper was to establish understanding and the importance behind patient-centered care and safety. The research includes the relationship between the healthcare professionals, patients, and the patient’s families. The research also identifies the approach and outcome of collaborative care, caring attitudes, patient satisfaction and positive outcomes. The approach towards patient-centered care and safety is a team effort including all healthcare members, patients and at times family involvement.

Partnering with the patients and the multidisciplinary team provides opportunities for the health care professionals to deliver customised care and health promotion that meet the needs of the individual(Steenburgen etal, 2013). For the better provision of the care, the varying level of independence and interventions in Anne’s care should be recorded (mcCance etal, 2009). The NMC (2015) suggest that all care should be person centred, and the ethical principles such as autonomy suggest that the patient’s right to take decision about their care should be respected. Patient centred approach recognizes the multi disciplinary dynamics and ensures that care delivered in a positive manner which in turn supports the holistic wellbeing of the patient

This essay is based on the Case study of a patient named as Mrs Ford. It will be written as a logical account, adopting a problem solving approach to her care. She is elderly and has been admitted onto a medical ward in the hospital, following a stroke. This essay analyses the care that she will receive and focuses on the use of assessment tools in practice. Interventions will be put in place directly relating to the assessment feedback and in line with best practice.

Hearing loss is one of the most prevalent chronic conditions in the United States, affecting nearly 35 million, or 1 in 9, Americans. Hearing aids is a necessity in the life of someone who is hard-of-hearing, if they choose to use them. Furthermore of the 35 million living with hearing loss only 25% of them actually use a hearing aid, this means that around 26 million are living with untreated hearing loss (Audicus, 2014). Most of the reasoning behind

In the physical realm of patient-centered care pain, comfort, sleep, and rest are important aspects of the fourth dimension of patient-centered care. Patient-centered care is the complete focus of the medical team on providing respectful care to meet patient needs, preferences and values guide decisions on each individual patient care. To understand the subjective view of the patient, these four aspects are at the forefront of their needs within the hospital setting to provide the best patient outcome. Nurses provide good patient-centered care by actively partnering with patients to determine care priorities and plans to tailor their level of involvement, according to their preferences, and being flexible by changing the care plan as the situation changes including providing smooth transitions between care goals. By doing this, nurses can assist patients with all pain by providing comfort and assuring the patient that there will be no deficiency of their quality of sleep.