Coca Cola 's Organizational Performance And Interaction Based On Group Behavior Essay

Creating Effective Teams: a Guide for Members and Leaders is a book by Wheelan (2013) designed to do as the title states; guiding members and leaders to create effective teams. Wheelan (2013) begins the book by highlighting the reasons that groups are important. Wheelan (2013) states that throughout history, “Groups have played a major role in both the survival of human beings and the development of human culture” (p. 1). The majority of the book is based on 4 stages that create a group of individuals into an effective team. The first stage is called dependency and inclusion. According to Wheelan (2013), the first stage of the group is

Learning how to work effectively in a group situation is key to success in many professions as well as in social situations. Groups vary from each other based on the individuals that make up each group, all of us belong to various groups at one time or another. The roles that we fulfill vary from group to

The five stages of developing groups is an important part of the position. In many cases it is the relationships that a person will have with other individuals who will determine the best members to put into the different groups. As well, the different skill sets that individuals have are also an important part in placing group members together. The observation of the first groups placed together will be a good gauge in learning how some of the individuals work and observing how others work well together. The group size should be eight to 10 people to facilitate greater ease of equal participation among the individuals.

Effective work groups must have honest, open lines of communication that flow between all members equally. Members who understand each other's unique communication styles are very likely to move the group in a direction that would be productive. Members should never hesitate to communicate to other members about issues and concerns, as well as share new ideas (Ingram, 2017). Having a group that consists of a variety of professional competencies can help the organization meet a variety of challenges. This is known as diversity of capabilities, another element that is needed. When building an effective work group, it is essential to make sure that each selected team member has the skills and strengths that would complement the skills, strengths and weaknesses of the other members. The group leader must make sure that each member has a unique specialty would allow them to trust each other while understanding what their own contribution is (Ingram, 2017). Adaptability is another element that is needed. The work group would need to be flexible and adaptable, since strategies, goals, tasks, workflows and even members can change. Members should be able to get together and meet new challenges directly, rather than resist change

Group work and required tasks are to be distributed evenly or by specific strengths of a given member. Responsibilities are to be balanced by how much one is capable of doing and how adept or willing they are towards working on a given task. All members are to put their best efforts in any given task assign that is assigned to them.

It is important that members of a group be knowledgeable and skillful in their positions, the degree to which those members can work harmoniously and cooperatively

Before the nineties the Coca-Cola company was having a centralize system of control, but after sometime they realized that if they had to meet the demands of the customers they should adopt a decentralized system in which the authority of decision making is distributed between different managers so that every sector can be managed effectively. This system was implemented in the nineties by the company’s board of directors. Now the organization is having two groups who are responsible for operating:

The Coca Cola Company is very cautious and responsive to change; they act with urgency and have the courage to discourse when needed to work more efficiently. Coke’s focus is to administer its system assets to build values and rewards for the people who take risks by finding better ways to solve problems. Coca Cola Company feels they are accountable for their actions and inactions and hence answerable to the people. They learn from their outcomes and understand what works or what doesn’t for them.

It has taken much more than simply the brand and product to grow Coca-Cola in the number one leader in the soft drink market. Over the past 100 plus years, Coca-Cola has built a huge network of distribution and manufacturing networks. These collaborations that are superior to all others and all types of relationships are a distinctive competency for Coca-Cola. The way that they organize and plan their contracts has proven to be extremely successful and continues to keep Coca-Cola at the top of the market. They have been able to build relationships with suppliers, buyers, bottlers, manufactures, retailers and consumers that are strengthened by the degree of loyalty from both sides of these relationships. They continue to manage their company

This theory is a combined of two influential theories on group behavior, which Kenneth Benne and Paul Sheats have wrote in article of ‘’Functional Roles of Group Members’’ in 1940. This theory worked in some teams that are effective in some but for some it isn’t. Their work influenced other earlier research and thinking about the function of group. The have researched more recently and have refined many ideas. Group roles are extremely useful and interesting in the way of looking at the behavior of the team. 26 different group role have been defined which can be played by one or more people within a group depends on that person’s skill.

Over 3500 products are available in more than 200 countries (The Coca Cola Company, 2013).

Coco-Cola Company’s had concerns with the effectiveness of their human resource strategy. The first is their human resources obtaining their corporate strategy objectives. Coco-Cola evaluates the impact of their human resource managers ' capabilities on human resource management effectiveness, also the impact on corporate strategy. Their effectiveness is associated with capabilities and attributes of the staff. Effectiveness and productivity, cash flow, and market value has a relationship with human resource. Coco-Cola also had to address the issue of maintaining their workforce. They must create a culture so that employees are not fleeing the company and stay with them (The Human Resource Issues Faced By Coca Cola, 2015).

The essay describes the key characteristics of Coca Cola Company and how these characteristics are aligned with the organizational behavior. The motivational theories are also discussed in detail which could be useful in managing such a large workforce.

Coca-Cola believes and implements that open communication is the key to effectively solicit and leverage innovative ideas amongst its workforce. For example, global associates and bottling partners have contributed ideas to major initiatives, such as the 2008 Beijing Summer Olympic Games activation. Employee input has been a key ingredient to the Company 's Mission, Vision & Values. Another example of Coca-Cola’s regular dialogue with their associates is their global Employee Insights Survey. In 2010, the results of the global Employee Insights Survey showed improvement across almost all survey categories, including an 84% associate engagement score -- a two- point increase over 2008.

Coca-cola boasts of being the world’s largest beverage company serving approximately one billion customers daily. The most dominant products distributed by Coca-cola are Coke, Fanta, Sprite and Diet Coke. This strategy is aimed at ensuring that every customer gets satisfied whenever they use a Coca-cola brand. Coca-cola has large distributions across the globe making it the largest distributor in the world. The late Roberto Goizueta termed Coca-cola to be an American company with large international business and a sizeable American business (Ferrell, 2008). This has helped a lot with brand selling as it is the most recognized brand in the whole world. “Coca-Cola has the most valuable brand name in the world and, as one of the most visible companies worldwide, has a tremendous opportunity to excel in all dimensions of business performance” (Ferrell, Fraedrich, & Ferrell, 2008). Coca-cola, however, has not been smoothly running over the decades in operation. It has on numerous occasions been criticized for overlooking some ethical standards that it should have rather upheld. This essay aims at looking into some of the issues facing Coca-cola, the most significant of them, how they were resolved and how Coca-cola should have solved them.