Essay On Coles Myer

Before Ian McLeod landed at Coles head office in May 2008, Coles had a poor performance because of broad factors. There are 7 elements in cultural web that might explain the roots of the problems in Coles. The first element in culture web is rites and routines. Coles management had unfavorable culture, which is bureaucracy. This bureaucracy is interrupt communication between head office and stores because there are substantial gap between them, so that many brilliant ideas and initiatives from store employees do not reach the top management desk. Poor customer service is also their main problem at that time. For example, there is no help desk at the store, which is very important for customers who confuse to find specific items. Thus, Excessive queuing times also quite annoying because it is very uncomfortable for the customers. This problem is occur because of many checkout machines are broken or simply because the store had only small number of checkout machine or cashiers. Lastly, poor training programs for managers an employees are is the important factor why the employees seem less passionate and excited. First thing that Ian McLeod doing at his arrival is removing ‘head office” mindset and change it to ‘store support centre” term and improving communication pattern between head office and shop fronts, so that, Coles becomes

Myer is part of the Department Stores industry, and is one of the 4 major players in that particular industry. (IBISWorld, 2014). The industry is dominated by Wesfarmers Ltd, Woolworths Ltd, Myer Ltd and David Jones Ltd. respectively. The industry is estimated to be worth $19 billion dollars, and expected to grow by 0.3% over the next year. Since Myer is more upscale, it tends to compete primarily with David Jones rather than K-mart, Target and Big W, who have a larger market share.

More recently, the recession impelled many bricks-and-mortar retailers towards a damaging focus on discounting that eroded not only many stores’ price positioning but also any point of differentiation or exclusivity.

Coles Myer Limited (CML) and Woolworths Limited (WOW) are two major Australian companies with extensive retail interest and listed on the Australian Stock Exchange. They are Australian public companies which operate a number of retail chains.

Target’s business-level strategy is one that does not strictly focus entirely on one plan to gain a competitive advantage over competition. It encompasses various strategic and meticulous planning and decision making that is implemented in order to position the company at the top of the retail industry. With competition from the likes of Wal-Mart, Sam’s Club, and Costco, Target uses several clever and “out-of-the-box” ideas to attract consumer attention and ultimately increase market share within the industry. Most of the company’s ideas centered more on the differentiation of products and services provided to customers than lowering prices. For quite some time, the company’s plan was to not compete head-to-head with Wal-Mart in terms of lowering prices but instead to provide their customers, who they identify as “guests”, with a special experience every time they visited a Target location. One idea that was implemented was to market and sell upscale, trendy clothing and unique merchandise at discounted prices.1 This strategy, known as the “cheap-chic” strategy, focused on providing good quality clothing from various well known designers and fancy products from high-profile manufacturers for prices lower than their competition. This plan was vital because it began essentially began the concept of customers referring to Target as “Tar-zhay” which according to Patrick Barwise and Sean Meehan, who are university professors, as a “connote its trendy sensibility”. Target

Market players generally have a wide variety of potential customers, which considerably weakens buyer power. Although consumers in this industry may be loyal to particular brands or chains, loyalty to retailer brands is arguably less important than competitive pricing. Many supermarkets run rewards programs for frequent shoppers, such as Tesco’s ‘Clubcard’, and these schemes can help companies retain customers and reduce buyer power.

Cole is an Australian supermarket with large influence and market share in the country. In addition, the company contributes significantly to the nation’s economy. In essence, the company has acquired more than 30% of the market share of the supermarket industry in this nation. Specifically, the company’sproduct line consists of daily products, grocery, meat, deli, fresh produce, bake house, cigarettes, liquor, apparel, general merchandize and over head products. Notably Cole has a culture of low price as its marketing strategy of attracting and retaining customers.

Painting landscapes was very important during the 19th century. Thomas Cole was one of the most important figures in landscape painting in the United States. He went to many places searching for nature, which he painted to show the unmatchable beauty nature creates. His works of art helped people see and take pride in their great land, which was called America. Cole’s works were often made people feel like they needed to go out in nature and discover the inspiring world of mother earth.

“The documentary tradition as a continually developing “record” that is made in so many ways, with different voices and vision, intents and concerns, and with each contributor, finally, needing to meet a personal text” (Coles 218). Coles writes “The Tradition: Fact and Fiction” and describes the process of documenting, and what it is to be a documentarian. He clearly explains through many examples and across disciplines that there is no “fact or fiction” but it is intertwined, all in the eye of the maker. The documentarian shows human actuality; they each design their own work to their own standards based on personal opinion, values, interest and whom they want the art to appeal to.

The intensity of rivalry and the threat of substitutes are strong components for J.C. Penney to consider as they continue to strive for increased revenue and market share. Their two primary competitors are Macy’s and Kohl’s, both of whom have fiercely competitive strategies to be strong retail operations. For instance, while Macy’s offers a multitude of promotional deals and is working hard to choose products based upon demographics and geographic segmentation, Kohl’s is attempting to reduce their inventory levels and improve their marketing strategies in order to become a stronger competitor in the department store segment of the retail industry. In order to compete with their competitors, J.C. Penney aims to focus on their previously successful promotions and home department segmentations by bringing in new reputable designers in order to attract a larger customer base. Due to the fact that the intensity of rivalry and threat of substitutes are both moderately strong in the retail department store industry, J.C. Penney ought to be diligent in their implementation of strategies in order to achieve success in the retail business.

Coles thrive to make itself a better shopping and working place, therefore they lay stress on achieving the goal i.e.

The retail industry is highly competitive, with few barriers to entry. Each Company competes with many other local, regional and national retailers for customers, associates, locations, merchandise, services and other important aspects of the Company’s business. Those competitors include other department stores, discounters, home furnishing stores, specialty retailers, wholesale clubs, direct-to-consumer businesses and other forms of retail commerce. Some competitors are larger than JCPenney, have greater financial resources available to them, and, as a result, may be able to devote greater resources to sourcing, promoting and selling their products.” There are many factors that characterize competition, including advertising, service,

Marks and Spencer (M&S) p.l.c. is one of the largest retailers in the United Kingdom with a selling space of 12.5 million square feet, was established in 1884 as ‘Penny bazaar’. M&S sells clothing, food, footwear, gifts and home furnishings in its 760 stores around the world. The company’s wholly own and franchise stores operates in Europe, Hong Kong, Far East, Australia, Middle East, the Bahamas and Bermuda making a total of 34 countries.

Australian supermarket chain Coles started a partnership with Optus, a telecommunications company, to address the high demand for low-cost prepaid options. IT Wire reported that Optus recently ended its partnership with Woolworths earlier this year to cut a new deal with Telstra. Moreover, Coles Mobile is set to offer two prepaid plans that will operate under the Optus 4G plus network.

The early 1990 's marked the beginning of a sea change in customer 's expectations with regard to good quality, healthy food. M&S image as a respectable retailer with its focus on providing a wide range of premium foods meant that the M&S brand, where food was concerned, became regarded as something of a luxury.