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Collaborative Technology

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COLLABORATIVE TECHNOLOGIES: INSIGHT FROM THE CLASSROOM EXPERIENCE Abstract Collaborative technologies exemplify information technology that has evolved in response to the need to increase efficiency and effectiveness of group meetings and cooperative work. As groups play a more important role in organizations, the use of collaborative technologies becomes more endemic. However, students training for organizational positions generally do not receive a high level of training in group work or working with collaborative technologies. To address this challenge we introduced three collaborative technologies, Group systems, SAMM, and Option Finder, in two graduate business courses. Our main objective was to better understand how these …show more content…

Each question, input by the facilitator or meeting leader, requires vote responses from the participants, The system inunediately displays the results ofthe votes for discussion or re-vote. All ofthese systems require the use of a facilitator who helps manage the meeting process and who generally also runs the system. Networked workstation-based systems consist of a series ofworkstations, one for eachparticipant,a server that runs the software, and a network to link the stations and the server. These systems generally have a variety of software tools supporting various meeting functions such as electronic brainstorming, issue analysis and voting. Examples ofthese types ofsystems include GroupSystems TM (Nunamaker, et. al. 1992; Dennis, et. al. 1988), and Software Aided Meeting Management (SAMMTM) (Dickson, et. al. 1992). Collaborative Technologies Used in this Study Three same time/same place technologies were used in the study. Two multiple workstation systems were used: Groupsysremsw (Nunamaker, et. al. 1992; Dennis, et. al. 1988), with 24 workstations, and SAMM (Dickson, et. al. 1992), with 10 workstations. Both ofthese systems were setup in the traditional 'U' configuration with workstations for each user and a common screen in the front of the room. The third system was Option Finder, a keypad system with 30 wireless keypads. Two graduate business classes provided the

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