Collaborative and Workflow Tools

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Collaborative and Workflow Tools A paper presented to the Department of Information Systems University of Cape Town By Ntombenhle Mngomezulu In partial fulfillment of the requirements for the course Systems Development (INF4004W) Seminar #10 TABLE OF CONTENTS 1. Introduction 3 2. Collaboration 3 3. E-Collaboration and virtual teams 5 3.1. Challenges of virtual teams 6 3.1.1. Virtual Environment: 6 3.1.2. Trust: 7 3.1.3. Communication 7 3.1.4. Cultural differences 7 3.1.5. Team Cohesion 7 3.1.6. Software Collaboration 7 4. Drivers of e-collaboration 8 4.1. Increase in internet technology 9 4.2. Pressure to constantly innovate 9 4.3. Globalisation and Liberalisation of markets 9 4.4. Emergence of…show more content…
Increased productivity can lead to an organisation having a more sustainable competitive advantage in the market place (Li et al, 2007; Riemer et al, 2009). Reducing the time to market is especially important from a managerial strategic point of view, within the sphere of competitive ecommerce systems. Some of the reasons why it is important to reduce the time-to-market from a managerial view point are as follows: • Avoiding contract creep • Schedule slippages • Budget Overrun (Riemer, Steinfield, & Vogel, 2009) Collaboration among members within an organisation as well as people outside an organisation has proven to be beneficial in the productivity of an organisation. The resulting increase in productivity can be attributed to the increase in ideas and information being shared (Li et al., 2007; Reimer et al., 2009). In order to create a virtual environment where collaboration can take place, collaboration is done through some form of ICT (Li et al, 2007; Reimer et al, 2009). ICT based collaboration is known as eCollaboration (Reimer et al, 2009). 3. E-COLLABORATION AND VIRTUAL TEAMS E-Collaboration is a phenomena branching off from collaboration and entails software which is used for supporting collaboration processes in groups (Riemer, Steinfield, & Vogel, 2009; Rosenzweig, 2009).E-Collaboration came about as a means to break down the traditional and structural processes
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