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Collect Patient Payments

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Medical practices need billing collections procedures in place prior to opening the practice. These procedures make sure that service received by the patient is paid for, which allows the practice to continue to operate. First step is to have every patient sign the acknowledgement of the policy on billing, collections, insurance, copays and payment options the facility has in place prior to being enrolled in the system. According to Janet Colwell, Seven Steps to Consistently Collect Patient Payments Vol. 25 (23 Jan 2015), at every visit the patient and employee should verify the patient’s insurance is up to date and collect the copay before checking the patient in. Office management and administrative personnel collecting the payment should

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