Comair

1351 Words6 Pages
Introduction This report will analyze and discuss of the case study; Airline Industry Analysis, Comair. In this report we also will include both traditional and changing strategies within the industry. In this report, point will be discussed such as what causes the failure? What should be done by the manager, Delta executive and IT crew management to avoid this exposure

Problem : Comair’s Crew Scheduling System Breaks Down
Case Study : Airline Industry Analysis Comair, the airline which is owned by Delta Air Lines. The network system crashed because their legacy crew management application failed, causes a huge losses to Comair. The network system fail because the managers feel more comfortable to the current system and delaying
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I will launch a department which purposely to test and train a team to manage the new system. Take as example, Comair want to replace the old system but there is none of them working or researching the new system. On the other hand, Comair also have to ensure the old system still working is proper situation. This is that way to lower the risk whereby keeping the old system working if the new system fail. Throghout this stage the replacement can work smoothly. From the case study I also realise that the staff of Comair does not play their own role. This is because they did not check with their competitor as other competitor already using the new system. For me, I will always check with the competitor current information system. Checking does not mean to be a “copy cat” but to understanding the change and how to improve our own system.

Was there anything Delta executives could have done during the merger to have avoided this type of exposure from their new acquisition? Yes, there was things that should be done by Delta executives during the merger to avoid this tyoe of exposure from their new acquisition. The exposure could been avoided if Delta had done a comprehensive analysis of the risk that this new system posed to the airline’s daily operation and taken the step to test the work or mitigate the risk. What have done by the Delta or Comair executive, they did not take serious consideration about the replacement system while the IT department did a little
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