Comcast Network: Business Analysis

Any change in the factors that make up the macro-environment can have a direct impact on the Comcast Corporation. These factors can affect the Porter Five Forces that shape their strategy and their competitive advantage over other firms.

Modern organizations use a variety of resources to fulfill their objectives regardless if the company is a multinational or small entity, they all have a set of resources they depend on to achieve their goals. Part of the resource relied on is Information, and this information needs to be managed to optimize its value to produce the best stakeholder value they can. In order to manage these resources, Information Management systems are put in place.

A main component of any company are stakeholders. A stakeholder is a person, group, or organization that has an involvement or interest in a company. Stakeholders can affect a company’s actions as well as be affected by them. There are several key stakeholders in Comcast who play a large role in how the company is ran. These include managers and employees, government agencies and unions, and finally the shareholders.

Comcast is a global technology and media company mainly known for its two main businesses, Comcast Cable & NBCUniversal. Comcast Cable is one of the largest service providers for phone, high-speed internet, video, and television services in the nation. While Comcast Cable is a cable giant in the area of business, the company has publically struggled significantly in the area of customer service. Comcast has had a number of public customer service complaints in recent years which quickly grabbed major media attention. These customers began recording phone frustrating calls with customer service representatives and posting them online via social media. Two of these dissatisfied customers were men named Ryan Block and Aaron Spain who posted their evidence of the

It is important to have information gathering techniques so that no information can be overlooked. The information system that we are looking for must meet the requirements of the organization and the employees that will be using the system. The first part of information gathering should consist of identifying information sources. The main sources of information in the company should be employees who use the system and will be using the new one because they can tell you what works and what does not work or basically what’s good about this system so that we can implement it in the new

I work in media sales for Comcast. We work with advertisers and ad agencies in the Chicago Market. To be brief, we sell TV commercials on Cable Networks. The most egregious example of rent seeking would be our make-good process working with ad agencies and/or advertisers. Basically, we have it written in our terms and conditions that we are allowed to make-good dropped spots however we see fit unless specified by the advertiser or ad agency. The savvy buyers are very specific on how dropped spots can be made good. On the surface, seems like this relatively harmless, right? It would make business sense to make-good the dropped spots on like networks and programs. Happy client equals more revenue long-term. The main issue is how our Account Managers are compensated and not the terms and conditions. Our Account Managers main responsibility is to ensure 100% run-rate meaning we can invoice the client for the full amount of the contract. The bonuses of the Account Managers are based on run-rate. The incentive is built in to throw those dropped spots back on wherever they will run to make sure the bonus checks keep coming. A common phrase that is uttered by Account Managers is “I make the dollars good, I don’t make the spots good.”

Comcast is now a nationally recognized name, but before Comcast became an empire, it was a small cable station with 1200 subscribers in Tupelo, Mississippi. Ralph Roberts bought the small cable station 1963 during a poker game with some friends. Throughout the years, Comcast has been able to grow and expand with the new technological developments and consumer appetite. Comcast has branched out from cable and entered the high-speed internet provider market, the telephone communications service as well as the home security surveillance. The company has utilized strategies to increase their growth and reinforce their recognized brand name, by providing customers more for their money, corporate social responsibility and acquiring and merging

Want to experience the world-class email services from Comcast? Contact Comcast technical support or try these instructions to configure Comcast email on your Windows computer system.

I spoke to Tasha Koris our new Comcast Business account manager, and she recommended that we can increase our current internet speed from 100/20 to 150/20 speed. Please see her proposal attachment. Also, I spoke to A & B contracting company, and Jackie will email us our current contract, previous repairs and any recommendations. Last, I contacted our phone contractor and they were able to troubleshoot our phone problem, the phone system should be back on now.

In 1963, with the purchase of American Cable Systems and its 1,200 subscribers in the city of Tupelo, Massachusetts, Ralph Roberts founded Comcast. By 2016 Comcast is one of the nations leading providers of entertainment, communication as well as cable products and services. Nationwide Comcast has over 100,000 employees; each day the company provides over 142 million phone calls, over 136 million emails and over 12 million received voicemails. To date Comcast is the leading cable provider in 19 states nationwide. Since 1963 Comcast has continued to grow with monumental purchases as well as mergers that were blocked by the government in efforts to stop a potential monopoly. Throughout the company’s history, it has grown in three categories Cable, Phone and internet.

Comcast beats competition by providing excellent products and services to its customers. This is especially important in a fast-pasted changing world that leans more on technology every day. Comcast has been the leader in being up-to-speed in the latest advances in technology and options for its customers.

Comcast is a large cable and satellite television provider in the United States. The company has been plagued with internal weaknesses and external threats in recent years and is in desperate need of turning around its customer service department as quickly as possible. Aside from customer service, the way the television industry is marketed to is changing, Comcast has to stay on the cutting edge in price, product quality, flexibility of plans, and customer service. Comcast has many different areas of their business that need to be analyzed to see where they can invest time and monetary resources to improve the quality of their product and service to their customers.

In response to the market trend, the company has introduced some new products. Comcast launched a constant guard, a security program designed to help protect its high-speed internet users from online threats. Comcast also launched a beta version of Fancast Xfinity TV, its online television service. The Xfinity service gives subscriber access to hours of content not previously available online. Comcast also took the opportunity of the market trend and added to its mobile content. It released Comcast Mobile app 2.0, which includes a remote DVR programming service. Also, the company launched COMCAST4U, a mobile SMS text service, which gives customers access to frequently accessed account functions. All of these new additions will allow Comcast

In this day and age, a business continuity plan is essential to an organizations risk management. A large organization like Sunshine Machine Works understand that time is critical when it comes to natural disasters or man made interruptions to their network systems. When a system is offline for excessive amounts of time, could mean a loss to the organization. That’s why having an effective business continuity plan is vital to keeping operations for being disturbed during a time of crisis whether it is an attack or natural disaster that could potentially affect Sunshine Machine Works operations, data and networks.

It is generally accepted that information is a vital commodity for the successful operation of today’s organizations. Nowadays modern business organizations are using computerized information systems in order to obtain such information. However as the technology advances rapidly the main issue is how can an organization should effectively use such an information system - which its management sometimes can be unpredictable - in order to effectively help the whole organization structure to improve and take the most out of it.