Commercial Fixtures Inc Case Essay

b. How does the mission relate to the type of products the company sells? (1-3

to encourage collaboration in order to improve customer satisfaction by meeting customer needs, providing timely delivery, and promoting exemplary customer service

Their short term objectives would be increasing sales. The vision would centre around employee co-ownership with the happiness of partners as the ultimate purpose. The mission is the satisfaction of employees. Finally, the value would be to represent the best possible choice, as a result of providing the best quality, trust and customer service.

P3 – Explain how focussing on the customer, by providing good customer, is essential to retailing

This section will focus on customers’ needs, identifying collaborators and their strategic goals and identifying the competition that provides similar products.

Carrollton Jewelry Shop is a full service jewelry store that is located New Orleans, Louisiana. This business has been family-owned and operated since 1936. Carrollton Jewelry Shop has everything anyone needs for jewelry and gifts. They are offering repairs, design, and maintenance of fine gold and silver. Carrollton Jewelry Shop can replace watch batteries and restring beadwork too. They are "a friendly place to shop".

On September 15, 2015, I had an interview with Larry Reynolds, owner of Reynolds Lighting at exit seven. I know this man pretty well, considering this is my boyfriend’s grandfather. It took us about thirty to forty minutes to complete the interview. It took place at my boyfriend’s house. He was very intuitive and gave great answers to the questions that I had asked him. He has made a wonderful life for himself through this business. The information I had gathered from him is wonderful, so I will take some time to fill you in.

Many people today have no idea what actually exists on the internet. We’re only limited to our basic search engines such as Google, Bing, and Yahoo which actually show just the surface of the internet. Most credit cards or information that is stolen, criminals can sell on the dark web which makes it easy for criminals to perform certain transactions that are illegal an outside of the law without being caught. Most transactions that are performed on these encrypted sites is through bitcoin. Bitcoin is a currency that was created in 2009 by unknown person under an alias Satoshi Nakmto. Bitcoin gets rid of the middleman which is essentially banks and are able to perform transactions anonymously. Usually one bitcoin is equivalent to 4,655 U.S. dollars.

When customers seek for a specific product or service, they obviously want the company to be responsible and well organized. A customer wants to be able to trust the company in which the company delivers everything correctly and the way the costumer wants. When all the customer wants and needs are met, the customer will be to determine which company fits best.

Their main interests in the business are reliable quality, value for money, product availability, and customer service. They want to experience the best possible service and products which are good value for money.

It would also ensure that the products are user friendly and will satisfy the consumers’ needs. The company will ensure the products are available, at affordable prices, and maintenance costs are down. The company would use psychographic and demographic strategies to fulfill this.

The second share goal was to improve the relationships with customers and suppliers. This would allow for better use of current customer service information, as well as, create an opportunity to acquire new customers. In order to more effectively track customer information, the company must focus on larger accounts, have the ability to examine trends throughout accounts to determine which packages better suits each client, improve billing accuracy, and offer current customers addition value through new products. Sales processing and acquiring new accounts can be improved by examining purchasing trends,

This task will also make the product be effective, affordable, acceptable to consumers and allow for consumer’s satisfaction and interest, developing further into synergies

Q1.Based on the 2004 statement of profit and loss data (Exhibits 1 and 2), do you agree with Water’s decision to keep product 103?

Due to the dynamic development of the economy, we can see a radical change in the expectations and requirements of customers in relation to the company and its employees. New challenges for marketers is primarily a fuller picture of the needs and expectations of the client, which allows for accurate clarification of what the client expects.