Communication Accommodation Theory : Interpersonal Communication For Patients

Tony Robins hit the nail on the head when he said, “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” There are several different factors that influence the communication between medical professionals like doctors, nurses and respiratory therapists and the patients they treat. A few of these include the ability to explain or comprehend information, time spent face to face with patients, and the inability to practice active listening. The first interaction with a patient will set the tone for their care and the more comfortable a patient feels, the more they will divulge during their initial interview.

Investigating problems on both the doctors and patients side during the interaction at any medical appointment is key when interpreting statistics that relate to this matter. These aspects will be further explored later in this paper. The general consensus from many articles and studies indicate that miscommunication is a massive problem that impacts many individuals who die each year from miscommunication. Furthermore, each article shows a different perspective on where this error comes from and where, both doctor and patient, go wrong and what they can both do to improve the communication between them. Another aspect that must also be incorporated into this argument is that communication is not all verbal and that non-verbal communication can be just as effective or ineffective when it comes to dealing with other medical personnel or patients. The 7% rule coined by Albert Mehrabian in his book “Silent Messages” states that “93% of communication is non-verbal, with 55% being body language and 38% being tone of voice; leaving only 7% of communication being verbal.” (“Silent Messages” Albert Mehrabian), and that ineffective or bad non-verbal communication can be just as detrimental during an interaction as verbal communication. Unfortunately, for doctors, the precision of the execution in this small 7% of communication is crucial when explaining challenging

Communication, according to the Free Dictionary, is “the exchange of thoughts, messages, or information, as by speech, signals, writing or behaviors”. It is vital in the development and maintenance of personal and professional relationships. It is important to understand communication also includes non-verbal as well as verbal acts. According to Rane (2010), 93% of communication is nonverbal and body language is an effective nonverbal communication tool. There are two essential components in communication, which are a sender and receiver of a message. In the personal and professional health care communication paper, I will discuss the definition of healthcare

In recent times, in the field of health communication, a shift in beliefs has become apparent. Many feel that the physician-centered approach is no longer the best way to manage the interaction between patients and doctors. A new collaborative approach has been adopted by many. This collaborative approach is more of a partnership between the patient and doctor. More communicating by the patient, and more listening by the doctor. When the doctor and patient speak to one another, they speak to each other as peers sharing ideas,

How we communicate effects everything we do. Whether talking to patients and family members, speaking in a team meeting, or talking with our children’s teacher at a conference, communication is how we learn information, teach information and express our concerns. With this paper I will discuss; the definitions of healthcare communication, the relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare

Health care communication is the process of sharing health related information with health care professionals, and people seeking care within a medical facility. Using positive health care communication patients are can improve his or her quality of life, health professionals collaborate to resolve difficult solutions, and interact effectively with other health care staff with the patient’s best interest in mind. Effectively using verbal and nonverbal communication health care professionals improve their ability to share information, and interpret responses both personally and professionally. This paper will explain the relevancy of positive health care communication, the effects of

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

A descriptive study was performed by Hailu, Kassahun, and Kerie (2016) on 341 nurses and 168 physicians to determine the perception of nurses and physician regarding nurse-physician communication during patient care delivery. Findings revealed that nurses reported low perception on their level of communication with the physicians while a very significant gap was observed on physicians perceived their level of communication with nurses. This significant gap suggests that interventions need to be implemented to improve nurse-physician communication and solve mishaps in patient care which was found to be the leading cause of preventable medical errors, patient injuries, increased healthcare costs, complications, and death (Hailu, Kassahun, and Kerie,

Malissa Brown: Yes, Malissa communication does a play a big role in the medical field; it would be almost impossible to continue patients’ needs and to run a health facility without it. You provided a great example, when stated “When there is a lack of communication on a regular term symptoms can be ignored or unattended to. One concern with communication is the fact that patients describe symptom in a different manner compared to care providers”. With this being said communicating in a clear manner and asking about the patients medication in a simple term will help avoid error. Do you think miscommunication happens to a lot of patients when they seek their health care provider?

The author used the only way in which he could communicate to present his central theme which was communication. The book presents two ways in which a health-care provider can communicate with his/her patient. These two ways are vastly differing and represent opposite ends of the spectrum in which a health-care provider can communicate. The ways in which these communication styles are perceived by the patient is communicated within the book. The way in which the patient views his condition is influenced by the method in which the healthcare provider communicates with him. The author did a superb job of presenting his point that communication is a means to influence an individual’s outlook no matter how bleak the outcome appears.

Communication is complex yet essential to our life and with the different beliefs, ethnicities, and attitudes communication can deteriorate. The purpose of this paper is to discuss the different interdisciplinary methods of patient-clinician communication. This topic is important to me because having the ability to be effective in my communication results in satisfaction, fulfillment, quality, safety, contentment, and peace. I hope to become successful in understand and to beunderstood in my communication. Nurses should want this education to prevent the negative effect that results from the inability to communicate effectively.

The majority of people rely on healthcare professionals to support their well-being and their health. With over one billion visits to the physician's office annually in the U.S. alone, patient to health care professional interaction is common and important in having the highest quality of health possible. The Institute for Healthcare Communication states that “ Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help.” A strong relationship between health care provider and patient is essential to achieve the best possible health care.

The book presents two ways in which a health-care provider can communicate with his/her patient. These two ways are vastly differing and represent opposite ends of the spectrum in which a health-care provider can communicate. The ways in which these communication styles are perceived by the patient is communicated within the book. The way in which the patient views his

As a child, I constantly thought about what I would be when I grew up. When I was around 7 years old, I was determined to grow up and be a stay at home mother, just like my own mother. I was adamant to become the best mother in the world, one who would pack peanut butter and jelly lunches for her children, and read them stories before bed. I would waltz around the house with my baby doll on my hip, pretending to be a mother. However, that dream changed as I grew older, and throughout my lifetime, I have had many unconventional dreams about my future; such as making a career out of writing holiday cards. It was only recently that I realized I had always loved working with people and the idea of making a meaningful contribution to improving the

When communicators exhibit associative behaviors, they are utilizing verbal and nonverbal tactics that adapt to their conversational partner. Higher social status or power and commonalities between the individuals may explain why they are willing to do so. In attempt to demonstrate associative behavior, these individuals will partake in accommodation. According to the Communication Accommodation Theory, the interactants converge either upward or downward, unimodal or multimodal, or symmetrical or asymmetrical in order to adapt to the conversational setting (Zhang & Imamura, 2017). For instance, adults would speak slowly and use simple vocabulary when talking with children. In A Class Divided, the teacher would converge downward for her third-grade students to understand the concepts.