Communication: Analysing and Presenting Complex Communication

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Introduction This report is for the second exam of the Communications unit of producing complex written business documents. The aim of this report is to know the customer services in the Renmin University and know whether it could meet the need of the students. The objectives of the report are to introduce different kinds of customer services in the Renmin University and how to offer these services for the students. It includes the facilities of teaching, condition of the education, facilities of living and organization and activities of students. And each of them has its own different parts to define the services. 2.0 Procedure To source this report: a) Information on the customer services was taken from internet websites. b) A…show more content…
The Renmin University consists of 23 schools in addition to the Graduate School (the School of Science is in the process of being set up, and a Chemistry Department has been established.), thirteen university-level institutions, fourteen post-doctoral stations, plus one Adult Higher Education College, School of Education Training, and Shenzhen Research Institute. The school has 61 departments of professional degree, 8 departments of the second professional degree, ten departments of undergraduate education and so on. These departments could meet the needs of all the students. 5.0 Organization and Activities of Students 5.1 Students’ Organizations The Renmin University has a lot of Student Organizations. It is more than 124. Every year it will hold an assembly to enlist new members of the organizations. This is the most important magnificent ceremony of all the organizations. The organizations which are approbatory have six parts including education, theory, amusement, sports, public welfare and practice. It is beautiful scenery of the cultural life on campus. The Renmin University is famous for the students’ organizations which having lots kinds, large coverage, and great influence. The students of the Renmin University get the fun of youth and the growth of experience with taking part in the varied students’ activities. 5.2 Sports Teams The Renmin University has a lot of sports teams,

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