Communication And Communication Between Employees And Staff During The Cookout And Activities Essay

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

When we are communicating verbally with a client we have to remain polite, calm and focused, this is so messages don’t get misinterpreted and the progress of the conversation will be successful.

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

I communicate with all of these people in writing and verbally and also by listening. I have to utilise different skills when communicating with the different individuals mentioned, for example clients may need to feel valued supported and understood when I am looking at their dietary needs, I may need to adapt the way I

2.2 In a small practice with part-time team members there is a high possibility of communication failure for example; messages not being passed on at all or incorrectly, decisions made earlier in the week without involvement or reference to all colleagues. This may result in mixed perceptions or feelings of marginalisation. To overcome this barrier, staff meetings are to be held on dates where all staff can attend. If this is not possible the minutes of the meeting should be written out and forwarded on to the appropriate people. It is also important to seek feedback regularly to check the message has been conveyed in a clear and concise way. Forums and emails are an efficient mechanism for short, chatty updates. It is also a good method of quickly communicating messages to several people and allowing further discussion with feedback and input.

2.1 2.2 2.3 2.4 3.1 3.2 3.3 3.4 3.5 4.1 4.2 4.3 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals Describe the factors to consider when promoting effective communication Demonstrate a range of communication methods and styles to meet individual needs Demonstrate how to respond to an individual’s reactions when communicating explain how people from different backgrounds may use and/or interpret communication methods in

What are the 6 main barriers to effective communication? Which barriers are easiest to surmount? Why?

4.8 Barriers to effective communication, different nationalities, religions, cultures and beliefs. Also different age groups, Disability, learning difficulties or memory loss. My client suffers from depression and mood swings which can cause a barrier.

• Before speaking to a new client, I should check their personal profile and past medical problems, this will give me an insight if they have speech problems. I should ask senior carers or other senior members to staff for advice about communication and how to deal with clients who has speech problems and the best possible way to communicate with them without intruding an individual’s personal space and beliefs. I could also speak to the head of training and ask if there are available courses which will help me develop my communication skills.

| Making sure that you are at eye level, taking time to allow individuals to finish what they are saying, to reflectively listen, so that they may feel understood, to provide where appropriate another way of communicating for example using a white board.

At certain times one must adopt their style of communication to meet individual needs and use various aids to help them embrace their communication.

Communication is a process of passing or receiving messages, through individual or group of people. Lack of communication can minimize how people interaction with each other, sharing ideas, building a relation and understanding each other can only be achieve through communication. Also, in the care setting, employee, employer and the care user’s are able to deliver care provision and achieve their objection through communication. Communication enables understanding between people.

MindTools, n.d. Introduction to Communication Skills. Retrieved July 20, 2014 from http://mindtools.com/CommSkll/CommunicationIntro.htm [Accessed 18 June 2012]

Place a checkmark next to those skills that you feel you need to work on.