Unit 8: Promote Communication in Health, Social Care or Children`s and Young People`s Settings 1.1: Identify the different reasons people communicate What is communication? Communication is the sending and receiving messages and information between two or more people. The person receiving the information is called the receiver and the person sending the message is referred to as the sender. The information conveyed can include instructions, ideas, facts, concepts, beliefs, opinions and even emotions. Effective communication occurs if the receiver understands the exact information or idea that the sender intended to transmit. Reasons for communications: Communication plays an important role in everyday life. The childcare sector is mainly about having good relationships between parents and practitioners therefore it is necessary to have good communication skills. There are several reasons why people communicate in the work settings and the following are the key reasons: • To express needs and feelings • To share ideas and information • To gain and share information • To gain reassurance and acknowledgment • To express feelings and/or concern • To build and maintain relationships • To socialise • To ask questions • To share experiences 1.2: Explain how communication affects relationships in the work setting. To achieve best outcomes for the children and young people it is extremely necessary to have collaboration and communication between services, other professionals and
People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.
For example, in a care home care workers need to have effective communication as it is important within the job role. This is because, when the service users family needs to know how their relative is getting on within the care home they would need to ask information from the care workers. Therefore, care workers need to have effective communication skills to be able to relate to service users family and tell them whatever they need to know about their family and that of the service user.
An Advocacy service will help support and get to know the child, find their interests and help them to learn to talk prop
This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication Learning Outcomes The learner will: 1 Understand why effective communication is important in the work setting Assessment Criteria The learner can: 1.1 Identify the different reasons people communicate 1.2
Communication is very important to meet the needs of children, with families and other members of staff on a daily basis to ensure effective team working. It also ensures any health and safety issues are recognised and reported. People communicate with each other for different reasons;
Communication is extremely important in the workplace as it is essential that you develop good communications with everyone. This will then ensure that you develop a strong positive relationship, work well together and be able to share and gain information with each other. This will mean you can all work together to meet the needs of the children, young people and adults in the setting. If you do not have good relationships then it may cause bad feeling and a divide between colleagues. It may be the case that you will all not work well together or be able to share information then the parents and children may suffer. It is important to have good communication with the children in the setting as this ensures you have a good relationship with them which will help them feel more comfortable with us, which will help them settle in or provide reassurance during transitions in their lives as well as supporting them in their play and learning. It is also important that we remember that we are a role model to children and what behaviour we expect of them must be remembered by ourselves. Failing to do so will cause problems for children to understand the boundaries of what is acceptable. If parents see that you have a good relationship with the children it will help them feel more relaxed and helps them to trust us to care for their children.
Communication is the act of giving, receiving, and sharing information, in other words, talking or writing, listening and reading. Good communicators listen very carefully, speak or write clearly and respect different opinions. Strong communication skills can
Communication is a process by which two or more people exchange ideas, facts, feelings, or impressions in ways that gains common understanding of messages. Communication can be used to bring out changes in attitudes and used to motivate people and establish and maintain relationships, it is also vital for seeking and providing information.
Effective communication skills help a person in a vulnerable situation to feel secure, safe and also respected. It allows the individuals to express their needs and concerns. Health and social care workers have the tools to provide understanding and support in their workplace.
This unit is aimed at those who work in health or social-care settings or with children or young people in a wide range of settings. The unit explores the central importance of communication in such settings, and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality.
It would be essential to begin a good communicative relationship to encourage a harmonious and respectful relationship with a policy/and or procedure which highlights effective communication, respect and understanding between all professionals. By doing this it would ensure clear guidelines for all, with regards to setting boundaries between the team. It would also be extremely beneficial to discuss any cultural practices that may need to be followed in the workplace by an individual, and to find out if there is anything within the workplace environment which may cause any issues. This could be similarly, to encourage a positive communicative relationship, those who work at the childcare Centre could be encouraged to share their communication
Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.
Even though we all communicate on a daily basis, communication can be a difficult task in certain situations. Communication is based on the sender and the receiver. In order to have effective communication, the senders have to effectively communicate the message to the receiver. The receiver must interpret the message and communicate back and understanding, whether it is verbal or written.
1. Communication-the process by which information and knowledge are exchanged between individuals through a common system of symbols, signs and behaviours. The term has several uses and can be confusing – for example, (a) as a competence: a skill to be deployed in the partnership process; and (b) as a function: tactical communication efforts where the goals of communicating might be to inform, persuade, motivate or achieve mutual understanding. The function is often referred to as “Communications”.