Communication And Leadership - Nurse

Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).

The interview was conducted with a registered nurse with more than 10 years’ experience. Her current role is working in the Medical Assessment and Planning Unit, in particular, the palliative care area. On a regular basis, her role involves providing safe and quality care to her patients, and more specifically end of life care. In doing so, two predominant skills of communication

Effective communication is essential for a nurse in a leadership position. If a nurse is not able to convey or transfer pertinent information to other team members or clients, conflict or problems can arise. A nurse is able to effectively communicate through creating synergy, establishing a purpose or goal, actively listening, being truthful, and being responsible. When a nurse leader is able to successfully communicate, patient safety increases and medical errors decrease which leads to a higher percentage of positive patient outcomes. Effective communication fosters positive nurse-patient and nurse-team member relationships.

The hand over process of communication between nurses to nurses is done with the intention of transferring essential information for safe, and patient centered care. Traditionally, this shift report has been done away from the patient’s bedside, at the nurse’s station, or other place like staff’s room. In addition, the shift report used to be delivered through audio recording of the patient’s information. These reporting mechanisms did not include face-to-face reporting of the patient information, nor involvement of patient. Therefore, information regarding the patient’s care was not shared with the patient, leaving them out of his/her own care plan. Recent studies and development of Patient Centered Care Philosophy have challenged this belief of giving a report away from the patient. Tan (2015) said, “Shift report must not only be restricted in nurse to nurse communication, but it must involve patients as the recipients of care” (p. 1). Incorporating the patient into the end of shift report is essential for providing patient centered care and patient satisfaction. Nurses at the St Jude Medical center in the acute in-patient rehabilitation unit are not exceptional. Most of the end of the shift report between nurses are still done away from the patient. Aim of this paper is to make a change in the work place, which is the process of giving end of shift report at the bedside incorporating patient and families in the acute in-patient rehabilitation unit at St Jude Medical

The aim of this essay is to identify a significant event from the authors clinical

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.

Throughout this communication course I have learned and attempted to apply new skills in communication and group interactions. I have collaborated with nursing and healthcare leadership professionals on a project to improve communication and health outcomes for a specific population. As our group has formed and developed during this quarter, I have identified strengths and weaknesses in my ability to work within a group. The four stages of a group, as described by Connery and Vohs (2006) will be discussed as they pertained to my perception of the group process and outcomes this quarter. My communication strengths, weaknesses, and my adoption of the informal roles outlined by Connery and Vohs (2006) with regard to group work will be analyzed as well as my plan for utilizing my strengths and addressing my weaknesses for future interactions and group work.

Good communication skills improved the quality of care provided to patients. Nurses must have the ability to communicate clearly to patients and the healthcare team to avoid medical errors. Responsible nursing is not simply the ability to successfully carry out a series of routine procedures like dressing a wound, or administering medication; instead nurses must be able to communicate clearly to the entire health care team. For example, in the open-heart operation room, a patient was bleeding from the chest tube exit site. The normal protocol is to give blood products and wait in the OR for a few hours to make sure the bleeding has stopped, before bringing the patient into the PACU recovery room. The patient was given blood products, as a result the bleeding presumed to be

Leadership occurs when an individual is able to affect the behaviour or actions of others without having to make threats or use violence to implement changes (Ellis & Abbott, 2013). Nursing leadership involves all roles and aspects of nursing practice. It revolves around the ability to use critical thinking related to patient care, act upon those decisions and advocate for change whenever necessary. Nursing leadership has an important role in the lives of nurses’, influences the entire health care systems and the delivery of care (Canadian Nurses Association, 2009). Values and beliefs are what form and guide an individual’s thought processes and actions in everyday life. Being open, honest and sensitive are my values that guide my behaviour in my everyday life. I value openness because it allows me to feel comfortable to express my feelings and ideas. This value became important to me in my previous clinical setting. I was always afraid to openly inform my clinical instructor about whenever I did not agrees with changes that were being made on the unit. I was always scared that if I did voice my opinion and she did not agree with me, it would lead to failure of clinical. Honesty and being sensitive to one’s emotions is a value I believe are important. This value is imperative because the truth is known, but at the same time, it allows for one to be aware of individual feelings in relation to how to deliver this truth. This creates the knowledge of which tone of voice to use

Communication is an activity that most people partake in on a daily basis. Learning to communicate in a therapeutic setting can be a challenge to any new nursing student. With verbal and nonverbal communication being seen as valuable and needed in psychiatric nursing. Learning to master such skills is an important step in guiding patient care. This writer believes that with discovering one’s own beliefs, setting up for a successful one to one relationship, and learning effective forms of verbal and non-verbal communication, psychiatric nurses can provide patients with the therapeutic opportunity that is needed for truly understanding patient needs. This writer will review and discuss relevant evidenced based research to support this claim.

As the leader, it is Olivia’s responsibility to manage this interdisciplinary team as they work to develop a critical pathway for these patients who have multiple complex needs. The main problem in this exercise is for Olivia to find a way to effectively communicate to all members of this team in an effort to provide these patients with the best possible care. Because this issue effects the care coordination of these debilitated patients, this problem belongs to everyone involved in the decision-making group as well as the organization itself. However, since Olivia manages the team, it’s her duty to work to solve these

The Experience Of Nursing Leaders And Lesson Learned Nursing leaders are essential as they are the motivators and backbones of the profession. Every nurse is trained to be a leader, although the profession is autonomous there are cases where exemplary leadership skills would be exhibited either formally as a job description or informally. Therefore, it is essential that every nurse should strive to be the best leader they can be. There are nursing leaders in virtually every sector.

Mr. Comer was admitted to his local community hospital for respite care. He has suffered multiple, acute strokes in the past, which has left him with severe disabilities. These include paralysis rendering him immobile, aphasia (speech loss) and dysphagia (swallowing difficulties). He relies on carers for all normal activities required for daily living (Roper et al 1996) and is advised to have a pureed diet and thickened fluids.

In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient.