Communication And Loss : An Essential Part Of Nursing

Communication is one of the basic survival skills of human and also a fundamental part of nursing. Effective communication would help to promote a positive nurse-client relationship which is crucial for the delivery of quality nursing care (Sheppard, 1993; McCabe 2003).

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

This assignment will explore and discuss the concept of person centred care in professional nursing practice. Person centred care is defined by Walton(2014) as offering care that is responsive to the patients’ preferences, needs and values and being respectful, in which patient values guide all clinical decisions. The personal relationships formed with the nurses, responsible for patients care will be extremely important. Nurses are well positioned to establishing partnerships with individuals and loved ones and they are central to the quality of care that is experienced. (Walton 2014). Professionalism in nurses describes the skills, behaviours and values common to those practicing medicine. The concepts include the maintenance of proficiency, for a unique body of knowledge and skill-set, cohesion to ethical code of conduct, accountability, personal integrity, a commitment to self-regulation, altruism and the use of discretionary judgement. (Young 2010)

An important aspect of nurse practice is communication as it is the process of transferring information, feelings and ideas (RCN, 2015). It also provides knowledge based on identifying behaviour patterns, establish a relationship between nurse and patient and it is also

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

Person Centred Care has different meanings for different people and in different contexts and is therefore difficult to define. Brooker (2004) divides this type of care into four main elements; a value of the person as a human being, an individual approach, understanding the person’s perspective and providing a social environment that supports psychological needs. Price (2006) supports this view, suggesting that Person Centred Care is ‘an understanding of the client, their circumstances and needs, deriving from a need for a more sensitive approach to healthcare’. Boise and White (2004) propose that care that is ‘based on personal needs and an experience meaningful to the individual’ is person centred. This article cites Zeruld (2003) who stated that: ‘For improvements in quality of care, both policies and practice needed to create supportive, spiritual, and physical environments stemming from a client’s own values’.

Communication, according to the Free Dictionary, is “the exchange of thoughts, messages, or information, as by speech, signals, writing or behaviors”. It is vital in the development and maintenance of personal and professional relationships. It is important to understand communication also includes non-verbal as well as verbal acts. According to Rane (2010), 93% of communication is nonverbal and body language is an effective nonverbal communication tool. There are two essential components in communication, which are a sender and receiver of a message. In the personal and professional health care communication paper, I will discuss the definition of healthcare

This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.

Person-centred care is the “Mutually beneficial partnerships between patients, their families, and those delivering healthcare services which respect individual needs and values which demon-strate compassion, continuity, clear communication, and shared decision making” (The Scottish government 2010).

As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.

Within this assignment a discussion based on how the nursing midwifery council (NMC) code of conduct relates to person centred care will be carried out. Firstly this assignment will describe person centred care and nursing care and comment on their importance within nursing practice. This will then lead into a discussion on NMC code of conduct and the purpose it serves for nurses, midwifes and an individual receiving care from wither of these professions. Furthermore this assignment will aim to examine case studies that have been based on person centred care or the lack of and discuss how the scenarios given within the case studies fit in with nursing care and the code of conduct and discuss how the code was broken if their seems to be a theme of non-person centred care throughout the case study.

In summary, professional communication is a very core for the therapeutic relationship. In detail, knowing how to create a successful communication will show the sincere intention of the nurse to patients’ concern because they are not only sufficient to assist patients’ data but also convey the message that patient can trust then accept. Therefore, choosing to be a nurse means increasing interpersonal communication knowledge and skills. Nurses should always remember this as a basic qualified standard to reflect of how they sympathize with

Nurses must assess a patient’s communication needs with respect to their age, gender, culture, developmental status and be able to modify their care related to these needs. This also is a consideration when communicating with those around us daily.

Within nursing, there is a very delicate balance between a nurse and her patient that must be maintained if the patient is to receive the care that he or she is entitled to receive. The patient must feel comfortable trusting his nurse to hear his needs and respond to them appropriately and in order for this to be the case, the nurse must first provide therapeutic communication effective enough to elicit such a response in her patient. There are both verbal and non-verbal components within the nurse-patient relationship. These components greatly influence how a nurse and patient will relate to each other and, ultimately, greatly influence the care that the patient receives.