Communication Between A Nurse And A Patient Essay

Active listening is the main key for understanding any kind of communication. Active listening means more than just hearing words. It means understanding what someone else is saying by making eye contact, body language and verbal responses.

Effective communication is not just about speaking and listening. It is also about watching and feeling. Our body language and tone of voice actually communicate more strongly than the words we use. So, listening effectively involves tuning in closely to the other person’s body language and tone of voice as well as their words.

This essay will discuss about the signs and symptoms of psychosis illustrated in the given medical scenario with the client who is manifesting the symptoms of psychosis during the interview in the acute clinical health setting, which emphasize the importance of building a therapeutic relationship between the nurse and the mental health patient and relevant treatment plans for the psychiatric disorders.

Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood, communication breaks down and the sender of the message can easily become frustrated or annoyed. Listening is also a crucial skill that students, medical practitioners and lawyers must possess. Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction, greater production with fewer mistakes, increased sharing of information that in turn can lead to more creative and

The first aspect of listening is to learn how to listen effectively. In today’s society, communicating appropriately has everything to do with listening. Learning to be a good listener will help improve all relationships both professionally and personally. If people do not know how to listen well, they can easily be distracted and their mind will start to wander. Since listening plays an essential role in the communication process, developing listening skills are important because they will help interpret what the speaker is saying during feedback. In other words, the listener should be able to respond to what the speaker talked about for clarification purposes. Accordingly, to become a better listener, and depending on the situation, there are three types of listening strategies that would be beneficial to ensure effective communication with other people. Hybels and Weaver (2007) states that “active listening, critical listening, and empathic listening are three different tactics that can be used in diverse situations” (p. 92).

I agree that having someone who speaks the same language available during nurse-patient interactions is imperative to ensure successful communication. In working with patients and families who are dealing with end of life issues, the first choice is to have a person certified as a translator/interpreter present during the interaction. The face-to-face communication allows the interpreter the opportunity to use the verbal communication and the non-verbal communication of the patient as part of the interpretation.

I agree that one instance where effective communication seems unnecessary is when traumatic events happens to a patient. Most of the time when the patient comes into the hospital through the trauma department there is no time to lose and that patient is unresponsive. Patient and physician communication is important in allowing the physician to ensure that they are providing the best treatment for that patient. Sometimes communication between physicians and patients is the differences between life and death.

It is said that someone who is ill gets better with proper care and medications. That is true, but there is more to it than just caring for that patient. There is a care philosophy between the nurse and their patient. The non-verbal communication between patients and nurses is the real key to the overall recovery. A Japanese study found a relationship between expressed emotion and a patient’s illness. Expressed emotion by nurses towards their patients could have an effect on a patient’s illness (Sources). Showing a positive expression towards patients increases the rate of recovery. According to Sacred Heart University, “Building a trusting, respectful relationship with every patient encounter through emotional empathy may help lead to similar

When in the receiving position of a conversation, the main aim is to retrieve information from the sender in an understandable and cohesive way; which ultimately creates a meaningful connection between the two people. There are a number of skills involved in effective listening. Bebe, S, Redmond, M. 2009, proposed that, “Listening is a complex process of selecting, attending to, constructing meaning from, remembering, and responding to verbal and non-verbal messages.” (Pg.66) certain skills such as: following, empathetic or active listening, questioning and reflection of feeling and content are also required to be an effective listener. In workshop one, the skills of attending and non-verbal communication

Listening is the most fundamental component of interpersonal communication skills.  Listening is not something that just happens (that is hearing), listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker.  Listeners should remain neutral and non-judgmental, this means trying not to take sides or form opinions, especially early in the conversation.  Active listening is also about patience - pauses and short periods of silence should be accepted.  Listeners should not be tempted to jump in with questions or comments every time there are a

Active listening is a skill that must be cultivated and developed further; we are born with the ability to speak and hear but not the ability to listen. Each one of the listening steps such as

Communication is one of the most important aspects in effective nursing. For a nurse to be successful, communicating with patients, families, physicians, peers and ancillary departments is necessary. Communication is not only verbal with language, words and sound, but also non-verbal. Non-verbal behaviors such as touch, facial expressions, eye contact and movement, posture and silence make up more than half of the art of communication (Giger, 2013). The population in the United States is comprised of various cultures with different views of the meaning of non-verbal communication. Understanding the views of various cultures can create a positive and healing environment for the patient, as well as increase patient and employee satisfaction (Starr & Wallace, 2011).

An effective listening skill is a technique where millions of people use in counseling, conflict resolution, and even for training purposes. It actively absorbs information given by the speaker, and also shows that you are interested and paying attention to what the speaker is saying. You also give the listener feedback on what they have heard from the presenter by paraphrasing or even restating in their own words. You also give back verbal communication such as writing notes that would include trying to choose the correct words, and the moments where you should not speak while the presenter is speaking to you.

Over 60% of our communication is non-verbal, which consists mainly of body language conditions such as eye contact, posture, facial expressions, and gestures. An important aspect of a nurse’s role according to Lavender, is to develop “clarity as senders of communication messages and in the development of sensitive comprehension as receivers”, meaning both parties must be able to understand the information being sent and a nurse must receive information so that the wellbeing of others is in constant consideration in a professional manner.

Another powerful skill to achieve is becoming a good listener. For most, we lack at listening effectively. It is easy to daydream or to listen to distractions behind closed doors. Paying close