Communication Channels

All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.

Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.

Communication is the exchange and flow of information and ideas from one individual to another via the usage of the mouth. This can be through the telephone, fax mail, email, or the aspect of using the face-face entity at the workplace. Basically, this document will illustrate in detail on how to undertake the approach of involving better and improved communication ways that lead to better and positive outcome of the firm. In essence, this shows that the paper is intended to bring about a positive outcome that would be influenced by the presence of improved communication links within a workplace environment (Perkins, 2010).

In conclusion, managing communication in the organisation is important so as to perform basic functions. Managers should be effective communicators with high levels of fluency and professionalism and must be aware of the communication cycle to achieve team goals. Effective communication within the workplace like in the company’s technical office keeps the team involved in the delivery of customer focus which increases commitment to the organisation and make for a better relationship and understanding within the team. An effective communicator understands the communication process using the appropriate communication channel such as verbal, non-verbal or written communication. The correct use of the process helps to uncover barriers and determine effective preventive steps to avoid those barriers. Furthermore, within the communication cycle, it is essential to get regular feedback, which also helps evaluate and improve the communication process which in turn can be used as a basis to develop personal development plans, identify communication strength and weaknesses

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Communication plays a major part in our everyday life, if we did not communicate with each other we could not learn, develop relationships or even progress and it is very important to make sure that the best provision is created for all. Different methods can be used as a way of communicating but the way we express it can have

Having open and honest communication with individuals and teams is another method of motivating employees. In order for employees to be engaged in achieving departmental goals they must feel as though they are appreciated and their thoughts and ideas are valued. A manager must have effective communication skills with staff to build these relationships. According to Kruse (2012), communication is critical because it forms the backbone for all other engagement efforts. It is important for managers to create a system of two-way communication and not just a method of broadcasting information as found in many organizations. Suggestion for effective communication include: being an active listener, using a variety of personal communication tactics, communicate what the goals

Some potential communication techniques that could be used within the service are 1. Explain while you need to ask questions or require information beforehand. 2. Ensure that the text/information is, applicable and understandable to the person reading/receiving it. 3.

I do believe that Danny has trait communication apprehension. He is shared of speaking in public and has had a bad experience when he was younger which added to his fear. “In fact several national studies have indicated that the fear of public speaking is the number one fear of Americans (above, snakes, drowning, heights, and death)” (Wrench, McCroskey, & Richmond, 2008, pgs. 67-68).

Communication in the workplace is important because it allows managers and employees to share information, which helps companies succeed. With effective communication, the employees will interact with one another in ways that will get the job done. Lack of communication from the manager will cause the workers desire to work to decrease in productivity.

a proper conversation channel transmits knowledge such as the objectives, policies and strategies of an institution. Messages in this kind of conversation channel comply with a chain of command. This implies know-how flows from a manager to his subordinates they usually in flip pass on the understanding to the following level of staff.

Review your current methods of communication. Discuss areas such as using slang or text abbreviations that could take away from your professional image. My current method of communication is a little bit of everywhere. When it comes to texting friends or family members I always talk slang or if I do talk professional with them I tend to abbreviate my words to send the text back fast if I’m in a rush to send the message Like for example when I say talk to you later I tend to say TTYL. When I talk to friends or family on the phone I tend to do the same thing to where I slang my words like for example I would say was up instead of what’s up. When I talk on the phone with someone that’s a professional at a company I would tend to drop the ball

Lastly, it is recommended that upper management and employees to communicate regularly. Due to the advancement of technology, it leads to the fast processes of things. But it does not mean the management and employees will stop communicating with each other in the workplace. Sometimes, communication through technologies cannot easily be reached, so it is better to have face-to-face communications. Via face-to-face communications, it can also help in social bond within employers and employees of the organization.

Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.

It is only through transmitting meaning from one person to another that information that information and ideas can be conveyed. The key parts of the communication process are (1) the sender (2) encoding (3) the channel (4) decoding (5) the receiver (6) feedback. There are three types of communication: upward, downward, lateral. The study was aimed to know the communication structure of Standard Chartered Bank. If any lacking is found, the organization will be able to improve performance. The study will find a chance to know the system of the organization and its communication system which will increase our knowledge and experience. The study has been done with the method case study. The study was done with the help of random sampling. The sample size of the study was 3. Their communication style is very rich. They have very effective communication system. By removing the communication barriers between higher level managers and lower level managers they can do it better. They should enrich their formal communication system. We think that after doing these things they will be improved.