Communication Cycle

1446 WordsMar 20, 20136 Pages
Anita Witek 10-12-2012 P1-P2Explain the role of effective communication and interpersonal interaction in a health and social care context. M1 Group communication In groups’ communication there are different people, some of them may like to talk a lot or be shy to talk. To make a group communication working everyone needs to be involved, and have some rules such a as when someone is talking no one is talking and everyone should listen to each other and have their own opinion or point of view. In heath and Soccial care setting group communication is used in everyday life. This is because the colleagues have group chats to…show more content…
Also when people are using body language and facial expression they are using a non-verbal communication. In a health and social care setting non-verbal communication is important because some people may not be able to speak or see. If they cannot speak you can send them a text message as an easy way to communicate with them. (Collins Education, 2012). REFERENCE LIST: Collins education. (2012). communication in health and social care. Available: http://www.collinseducation.com/resources/btechscunit1.pdf. Last accessed 12th November 2012. P2-Discuss theories of communication. Michael Argyle (1972), Michael Argyle (1972), said “that interpersonal communication was a skill that had to be learned, just as you would learn to drive a car. He said that when you are driving a car, you have to change your method to match the conditions of what is happening on the road.”(markedbyteachers.com) Argyle argued that, communication involved much the same 'cycle' as driving a car required. The stages involved in this cycle are: 1. Ideas occur- it may be that you can get a idea to communicate 2. Message coded- this is how people think about saying what they think 3. Message sent- this means when you send your message by speaking or writing or electronically. 4. Message received – this is when the person senses your
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