Communication Is Essential Everyday Life And Involves The Process Of Exchanging Information Between A Source And A Recipient

Communication is defined as ‘a transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, psychological and physiological noise’ (Adler, R and Proctor, R. 2010). Communication doesn’t just mean verbal communication, as non-verbal communication is just as, if not, more important as verbal communication. According to Albert Mehrabian, only 7% of a message is communicated through verbal communication, 38% is communicated through your tone of

Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in

Communication is the interaction between individuals that allows us to deliver and receive information, thoughts and feelings. Communication can be seen to have three components: verbal (spoken words), non-verbal (body language) and paralinguistic (tone and pitch of spoken words) (Mehrabian 1981). This shows the complexity of communication in that variance in one ‘component’ could potentially alter or distort the desired meaning being conveyed to the recipient. Similarly Arnold, Undermann Bogss (2015) states that communication could be seen to be a combination of verbal and non-verbal actions being used in unison to exchange and strengthen ideas or share life experiences through means of posture, spoken words or personal symbolism.

There are many levels and moving parts in communication. We rely on both verbal and non-verbal forms of communication in order to send, receive, translate and respond to each other (Cheesebro, O’Connor, Rios, 2010). The spoken or written word only comprises of about 7% of our communication with each other. The other 93% is made up of voice quality and non-verbal communication (Heathfield, 2011). Non-verbal communication or demonstrative communication comes in many forms. It includes body language, facial expressions, eye contact, posture, touch and tone of language.

On my first day of clinical, the hospital was very busy with almost every room filled. There were two RNs on staff and one CAN currently on the floor. Unfortunately I did not get to see any nurse to nurse communication but did get to see how one of nurses interacted with the patient. The patient was very ill and uncomfortable and the nurse spoke softly and calmly to her while at the same time starting her IV and making sure everything was hooked up correctly and assessing her needs. On my second day of clinical I was able to see a lot of interaction between a doctor and her nurse. Both persons were very respectful of each other in receiving information and implementing the plan of action they had both discussed and agreed on for their patient. One thing that I saw in the family practice that I thought was a great way to communicate is how they charted. When they were charting, they would both be charting in the same patient but would each be communicating their assessment of the patient to each other.

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

(2012). The challenges of nurse-physician communication. Journal of Nurse Administration 42(12). pg. 548-550. Retrieved from: http://journals.lww.com/jonajournal/Citation/2012/12000/The_Challenges_of_Nurse_Physician_Communication__A.3.aspx

In nursing, communication should be patient-centered care. This indicates that the communication between a practicing nurse and their patient should focus on supporting the physical and mental well-being of the patient (Lima et al., 2012). Through this, the nurse is able to derive important information that would be useful in delivering quality services to the patient. It is, therefore, the endeavor of every nurse to employ communication techniques that foster quality patient-centered care.

Collaboration between healthcare professionals is used every single day, nurses and physicians, as well as other healthcare staff, work together with the common goal of helping the patient. Communication is a very important element in successful collaboration between healthcare professionals. This article explains how communication and collaboration can be achieved, and what major issues healthcare needs to overcome in order to raise the healthcare collaboration standards.

Communication is the activity of conveying information by exchanging ideas, feelings, intentions, attitudes, expectations, perceptions or commands (Nazarko, 2014) depending on the individual’s learned attitude, sociocultural background, context, past experiences, knowledge on the theme, and the capacity to relate with others (Saldaña, Alarcón, & Romero, 2015). In the profession of nursing, effective communication is fundamentally pertinent in implementing quality patient care and establishing a trusting, healthy nurse-patient relationship. Since nursing care is tailored to the individual patient and his or her needs, the method of communication utilized and most efficient for each patient may vary.

Communication underpins every interaction between professionals and service users. It is vital to remember for this to be effective it is a two-way process that will help in the development of a professional relationship (National Health Service [NHS], 2015). Sheldon and Foust (2013) agrees but further this by stating effective communication also assists in health, growth and development. Communication is one of the six nursing core values known as the 6’C’s and is the foundation of the other five core values (Erica & Elaine, 2015). Higgs, Sefton, Street, McAllister & Hay (2005) agrees and further this by stating effective communication ensures the service user receives a positive outcome from medical professionals when accessing any medical assistance. Effective communication is not a skill that an individual acquires in daily life, therefore it is vital that

Nurse-patient communication involves more than just words being exchanged between two or more people. Nurse-patient communication needs to exhibit feelings and recognition of those feelings so that the patient knows that their feelings have been recognized. According to this journal, most patients stated that their nurses initiated conversation, listened attentively but did not show empathy or see the situation from the patients point of view. By not showing empathy or looking at the situation from the patients point of view, patients thought that nurses did not have effective therapeutic communication skills. They also thought that the feedback from the nurses was also lacking which in return made the patients more reluctant to share information.

This paper will examine effective communication between the doctor and nurse working together to provide high quality, safe care. Nurses use a wide range of effective communication strategies and interpersonal skills to appropriately establish, maintain, re-establish and terminate the nurse-client relationship (College of Nurses of Ontario [CNO], 2009). While nurses and physicians are key members of the health care team facilitate quality care, many studies show breakdown in nurse-physician communication remains concern. This essay will discuss how ineffective communication can affect the overall health outcome to the patient and effective communication guide. The three barriers to nurse and physician communication are: traditional

Research has proven that good communication between a healthcare professional and their patients results in improved patient compliance with treatment and improved recovery rates (British Journal of Nursing, 1998).

"Interprofessional Communication and Collaboration for Improving Patient Health Outcomes Communication and collaboration among healthcare professionals are critical to delivering high quality and safe patient care" (American Association of Colleges of Nursing, 2008 p. 3).