Communication Is Important When Interacting With People

By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions.  The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

Non-verbal communication is very important and is often more important than verbal communication. This consists of eye contact, hand and body language and facial expressions.

Facial Expression: The facial expression such as happiness, sadness, anger and fear helps a lot in conveying a message. These facial expressions are similar all over the world but non- verbal communication and behaviour varies hugely between the cultures in the world.Since the look on a person’s face is noticed , before we hear ,facial expression contributes a lot in a successfully non-verbal communication .

Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in

This process requires both the sender and receiver to be actively sending and receiving verbal and nonverbal information from one another and having a mutual understanding at the same time. Firstly, the interaction with Mrs Lai demonstrated effective nonverbal communication through the use of eye contact during the course of the conversation. By maintaining adequate eye contact, the receiver was able to recognise my attention was being directed at them even though there was a significant distance separating us. Studies from Hodge (1971) states that awareness is made apparent through eye contact and allows the receiver to constantly monitor feedback from the sender, and according to Argyle and Dean (1965) eye contact functions as a compensator for distance. In addition, gestures such as slight head nodding and smiling were used moderately throughout the interaction to indicate interest towards the speaker and helped to encourage further disclosure of information. Academic work from Garside and Kleiner (1991) suggests that nodding and smiling can be used as a cue to signify attention and interest, however, this form of nonverbal communication should not be used too excessively for it may indicate lack of sincerity. The use of active listening skill is also evident within the discussion (M4). By

Why is nonverbal communication so important? How can you tell when non-verbal communication is effective?

Our society also relies on language as its major bases for communication. Our ability to communicate apart from our words plays an important part in our daily lives. We often disregard the power of body language and our facial gestures. We are expected to portray our body language and facial gestures

Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.

Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.

Chapter  4  –  Nonverbal  Communication 1. What  are  the  functions  of  nonverbal  messages? ● Substitute ● complement  verbal  messages:  adds  to  verbal  message,  improves  clarity  and  understanding ● contradict:  non  verbal  behavior  not  reflecting  verbal  message 2. Know  the  different  codes  (i.e.,  kinesics,  haptics,  proxemics,  vocalics,  chronemics,  and  self-­ presentation  cues). Code  1  -­  Kinesics  /  Use  of  the  body ● Gestures ○ Emblems  -­  gestures  with  explicit  meaning  and  dictionary  definitions ○ Illustrator  -­  gestures  that  accompany  verbal  message ○ Adaptors  -­  Touching  behaviors  that  reveal  internal  states  such  as  anxiety ■ self  adaptors ■ object  adaptors  -­  handling  of  objects ■ other  adaptors  -­  touching  other  people ● Eye  contact  /  Oculesics ○ both  people  are  looking  directly  into  each  others  eyes ● Functions ○ regulates  interaction ○ monitors  interaction ○ signals  cognitive  activity ○ expresses  involvement

There are eight key forms of nonverbal communications used on a daily basis. These forms can affect the way people view another person; however, without understanding the forms of nonverbal communication there is certain to be a lot of misinterpretations. Cultural and language differences are a common reason for miscommunication. When communicating with people in different cultures, a person should be extremely aware of the hand gestures and nonverbal communication tools they are using. Many of the hand gestures used in the United States that mean good things, mean offensive and profane things to other cultures. Nonverbal communication is described as body language, hand gestures, and facial expressions. It is known that people reveal more information through nonverbal communication, than words alone to get a point across. There will always be some interaction between two or more people that everyone’s

There are many levels and moving parts in communication. We rely on both verbal and non-verbal forms of communication in order to send, receive, translate and respond to each other (Cheesebro, O’Connor, Rios, 2010). The spoken or written word only comprises of about 7% of our communication with each other. The other 93% is made up of voice quality and non-verbal communication (Heathfield, 2011). Non-verbal communication or demonstrative communication comes in many forms. It includes body language, facial expressions, eye contact, posture, touch and tone of language.

Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.

Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain

Boose, G., Jaffe, J., Segal, J., & Smith. M. (2013). Nonverbal communication. Retrieved from https://classroom.phoenix.edu/afm214/secure/view-thread.jspa?threadID=58196411