Communication Plan

This paper is about two companies that went through same type of change (merger and acquisition) with different outcomes. Merger is combination of two or more companies in which the assets and liabilities of the selling firms are absorbed by the buying firm. Although the buying firm may be a considerably different organization after the merger, it retains its original identity while Acquisition is the purchase of an asset or an entire company (Sherman, A. J., & Hart, M. A. (2005). Chapter 1: The Basics of Mergers and Acquisitions. In, Mergers & Acquisitions from A to Z. American Management Association International.).

The immediate purpose that Armstrong has set for the linkage analysis is to measure the impact that specific enhancements for reductions of key-customer satisfaction drivers would have on branches’ financial performance. From a technical point of view, the regression model is well developed with the data provided. Each factor’s weighed impact to the final gross contribution is indicated in the results.

Customer loyalty plays a very vital role in an organization’s success or not always, is a very interesting debate. It has been suggested at several literature that loyal customer generates ongoing revenue and they also assist in generating profitable business income to any organization. At the same time research also suggests that there are other views available in relation to the concept of loyalty. The important factor to understand is weather those factors lead to long term business profitability or not. In my opinion regardless of other considerations, customer loyalty plays a great input in the business benefits and revenue. Today’s literature review will put some light on both customer loyalty as well as other consideration. It will further emphases the importance of the customer loyalty aspect and its impact on the revenue of the firm by supporting the concept of customer loyalty.

The fundamental principle upon which relationship marketing is founded is that the greater the level of customer satisfaction with the relationship – not just the product or service – then the greater the likelihood that the customer will stay with us. The importance of retaining customers is that there is strong evidence that customer retention and

Diagnosis. Many times conduct disorder is first diagnosed when somebody, often a child in school, comes to the attention of the authorities (law enforcement, family Doctor, and others) most often due to their behavior (American Psychiatric Association, 2013). The child may then be referred to a psychiatrist or psychologist for assessment and diagnosis. Usually there is no specific test administered, instead, the person would need to meet the criteria listed in the DSM-5. Often there is a history of acting out in school, home, neighborhood, or other social setting. The child may be enrolled in a court-ordered treatment program if they have come to the attention of the police and if a crime has occurred.

Mergers and acquisitions have become a growing trend for companies to inorganically grow a business within its particular industry. There are many goals that companies may be looking to achieve by doing this, but the main reason is to guarantee long-term and profitable growth for their business. Companies have to keep up with a rapidly increasing global market and increased competition. With the struggle for competitive advantage becoming stronger and stronger, it is almost essential to achieve these mergers. Through research I will attempt to dissect the best practices for achieving merger success.

After an interaction is initiated with a stranger or acquaintance, do your conversations typically proceed in disarray? Your mind races, you struggle with delivering a coherent message, but even more so the only thing you can focus on is your restless actions and how painfully inconsistent your paralanguage sounds. On the contrary, behind closed doors few people know that you are sort of like a big deal. Maybe you can’t relate to the prior, but it provides some insight into my own internal problem that I’ve struggled with until recently; appearing timid in certain social situations. Though, most of these episodes occur with unfamiliar people, it has surfaced among friends as well, but the likelihood and intensity of these behaviors appear to

When companies combine/merge the whole objective is to gain new opportunities, gain market share, grow the business, to become more innovative and to improve product offerings, utilizing/sharing the existing resources and data. From the case

The goals of mergers range from reducing the number of competitors, to access of new products (Belcourt et al., p 330). Statistics show that 80% of new product developments fail (Howells, 2011), partly due to challenges and conflicts with human resources functions. Mergers and acquisitions are the fastest way to enter new markets. “It is estimated that 1/3 of all mergers fail due to faulty integration of diverse operations and cultures,” (Chhinzer, 2013). Therefore, the success of a merger or acquisition lies in the ability to guide, motivate, retain, and effectively use

Cross-Selling will be strongly encouraged in the company by giving incentives to the sales teams of both companies. In addition, the company should train a middleman

The aspects of business success that Jones (2012) chooses to study are that of customer retention and employee satisfaction. Being able to minimize the loss of customers correlates to improved financial

Before the acquisition our company was strong in customer satisfaction but in business and like the world around us we must keep changing for improvement. With our full and happy client base we plan on a successful merge with RPZ. Their innovative ideas will provide our clients with exciting new marketing opportunities.

There are many companies and organizations that work in a similar manner and in a similar industry. Given the opportunity, merging alike organizations could lead to a prosperous economic effect. Without mergers many of the most well known brands and companies won’t be where they are today.

It’s essential that companies or businesses today listen to their customers. No company or business today can afford to disregard the importance of customer satisfaction and loyalty. Aren’t they the same thing? No, they are absolutely not and they are enormously

During merging and acquisition done by the CIMB group, it is important to take into consideration regarding the risk management involved based from that deal. As a big company like the CIMB group, it is common to find itself to face a risk in their line of industry, which is why understanding and focusing on the risk management involved is crucial in order to avoid the company from making a loss. For a firm which focuses mainly on money, there are many risk involved such as, operational risk, interest rate risk, liquidity risk, and credit risk. To avoid this kind of issue the firm has to have an effective strategy to handle this situation if it