Essay on Communication Problems in the Workplace

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

If the sender’s accent is not easily understood by the receiver then a written message may be more effective.

The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening.

For the past two years I have worked as a teachers’ aide for special education classrooms. I have had the privilege of working in over fifteen different schools and over thirty different classrooms ranging from kinder garden to the adult transition program. For the past three months I have been working in an adult transition classroom with five students. Four out of our five students are non-verbal and have severe behaviors. The school is located in the small city of Corona, CA with Hispanic students being the majority group. In the classroom I am the only aide who can fluently speak and write Spanish. Being bilingual has helped me in my job because all of our student’s parents are Spanish speaking and are originally from Mexico.

The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.

In the environment today, it is not unusual to see people working in teams to accomplish certain goals and tasks. During our youth, parents and teachers encourage us through various methods to work as part of a team. Whether a sports team, classroom team, or after school activities, parents and teachers and other authority figures start the introduction of working in teams and teaching the value of being able to work together to accomplish a common goal. As people progress through the various stages of their lives, everyone continues to strive to communicate. Communication is a part of everyday life. It may be overlooked in some areas, but when dealing with a team environment, communication is vital. One

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

In the YouTube video that I chose to describe, there are two gentlemen, Joe and Alex. Alex is an older gentleman with long hair wearing a large, flowing shirt. Joe is a young man with short hair. He is wearing a tailored black, business suit, a white shirt, and a tie. Joe is waiting to catch a flight at the airport. Before his departure, he orders five doughnuts for five dollars at a coffee shop in the terminal, and thinks to himself, "This is an awesome deal". After he gets his order, he finds a table so he can sit down and read the newspaper before his flight leaves. Not long after he takes a seat however, Alex walks up and sits at the table across from Joe. As Joe is reading his newspaper, he hears a rustling. When he puts his paper down

How old are you? you ask him, one day. He scrunches up his nose, signaling to you that he does not quite understand. You hold up your hand in response, counting off the fingers, one by one. Again, you ask, How many?

Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.

I wanted to impress the instructor, so I thought it was a bright idea to adjust my mirrors and my seat, even though my mother was the same height and weight. I then turned to the figure not looking directly at him but noticing his wet salt and pepper hair and “woodsmen” like mustache. I politely said, “Hello, how is your day going so far?” The only response I got was what I believe to be to grunts that sounded more like a horse than a man’s answer. I started the car and waited for further instructions, hopefully in English. I watched as he scribbled my information from the registration card that my mother gave him. Continuing to write, he told me to drive ahead without ever looking up. Noticing a stop sign ahead, I became confused, should I stop or keep going. I assumed he wouldn’t

During spring and summer of 201 I underwent a six month internship in the information services department of a major company in my country Botswana. The company , Botswana power corporation is the sole producer and distributor of electricity in Botswana. As a company with branches all over the country it is easy to understand why communication would be crucial to the day to day operations of this company as a whole. For the sake of clarity however I’m going to limit the focus of this paper to the Information servives departmentin which I worked.

“What, what did you say?” I often find myself saying this when talking with children. The likely culprit of why is poor listening habits. “Most people spend mere time listening than they spend on any other communication activity, yet a large percentage of people never learn to listen well.” (TLSC, 2008) The above example is what I like to call “pseudo listening.” People will be thinking about something else but appear to be listening and only get about half the intended message. Recently at my father’s (Ron) company because of a pseudo listening instance a $400,000 dollar piece of equipment did not get specked correctly. When it was delivered to the customer at Company B the blast doors did not fit properly on the dryer unit. As one

Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the

In this case-study for Electra Products’, I will be addressing relevant, organisational behaviour and communication issues that must be addressed in order to “revive the failing company” (Samson, 2012). Specific recommendations will be offered to further assist in focusing on the key outlined issues and what actions would be most appropriate to take from this point. Throughout the report, it is clear the attitudes of staff are becoming unfavourable and has resulted in a lack of job satisfaction, thus becoming a crucial behavioural issue within the company, restricting its progression and the success of the empowerment campaign implemented by the company’s new CEO. Selective perception and emotions of the staff are creating communication issues that are barriers and are “going to be an obstacle to the empowerment efforts” (Samson, 2012). Limitation’s that restricted the recommendations for this case study were lack of information on each of the departments and individuals involved. There was also no clear mission statement or goals stated to help the employees and departments understand where the team leader desired the company to be repositioned. Communication involves a transfer of meaning and understanding, staff need to have a solid understanding of the company’s mission statement and the individual goals of each department. If they can understand and adjust to work with one another’s goals, it will create greater, more positive diversity in the ideas