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Communication Reflection Paper

Decent Essays

1. Most of the skills we discussed in this course I would say I already knew about, so much of this was reinforcing what I already knew along with adding a few more terms to describe some of the communication process. I think the most important thing that was reinforced was the role that listening plays in all communication, whether professional or personal. In the workplace, if you listen and pay attention to what your employer likes, you might be able to get a promotion or something similar by doing whatever it is he/she likes. Listening in the workplace can also be used to help maintain a good work environment; if you know that someone is having some kind of conflict, you can help to remedy that conflict and restore a good work environment. Where this is most important (I would say) is in personal relationships. Being able to not only talk but listen to the other person in the relationship is key to any healthy relationship going smoothly and keeping both people in the relationship happy. Listening comes into play in some less dire situations also: similar to doing what your employer likes, if you listen to the other person in the relationship when they talk about something that they like, you will know what it is that they like and will be able to do/get whatever that may be. Where communication is most important in relationships is in disagreements; if two people are able to get through a disagreement in a way that satisfies both people and minimizes hostility, it shows both maturity and good communication skills.

2. I think the biggest thing that I learned about giving presentations is that they will only get better with time; the more you present, the more comfortable you will get with the process and the less nervous you will seem during the actual presentation. But specifically speaking, I think that making some sort of outline beforehand is a very good thing to do when preparing as it allows you to put what’s in your mind on paper so you can look at it and expand on it as you read over it. Along with making this outline, it helps to practice your speech before you actually give it so that you can get a rough idea about how you will present the information, and in longer speeches this is also the

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