Communication Skills

2217 Words Jul 3rd, 2009 9 Pages
Module: Interpersonal Skills
Student: Indiyana Saad
Tutor: Pauline Pearsons
Assessment name: interpersonal communication skills
Term: 1
Year: 2008
Assessment: 1
Assessment Type: Essay
Word Count: 1929
Date due 21/04/2008

Details of Assessment
Discuss the following statement in the light of the theory covered in this module:
Communication is not an easy process. It involves verbal and non-verbal attempts to assist the other person to understand what we are trying to communicate. Yet it often fails.

Introduction

Everyone communicates, everyday, in a different situations, and places; be it at home, work, and college. This communication takes many forms and styles, has elements and processes. Likewise, interpersonal communication is useful
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More to the point, the communication takes place within a context that applies great influence on what people say and how they say it. DeVito (1991) declared, 'People would not communicate at an important job interview in same way they would talk with a friend or family member' (p.22).
Although the communication process may seem simple, it in essence is not. Certain barriers present themselves throughout the process. Those barriers are factors that have a negative impact on the communication process. Some common barriers include the use of an inappropriate medium (channel); language that becomes a problem when the sender and receiver do not have a similar vocabulary level (Walton and Jeffery, 1995, p.5). In other words using unclear terms that conflict with body language, and technical jargon, will leads to failure and the receiver will fall short to understand readily the purpose of the message. However, poor listening skills or when the receiver is interrupted by noise or distractions, as well as personal bias or individual thoughts and feelings that based on experiences, background, cultural or sociological factors that leads to changes in sending and receiving information. As well as communication, styles between cultures can interfere with communication. Again, the environments in which people send or receive messages influence how effective the communication is. Being a good communicator is vital in helping people increasing effectiveness when working

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