This report aims to discuss the communication observed between the Nurse and Patient portrayed in the video. There are two scenarios in which the Nurse addresses the patient’s concerns. The patient’s response is influenced by the Nurse’s approach. In a health care setting, a personal, empathic yet professional approach is most effective in communication from Nurse to Patient. Furthermore this report assesses the therapeutic techniques used by the Nurse to effectively interact with the patient.
Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic
As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.
In nursing, communication is a sharing of health-related information between a patient and a nurse, with both participants as sources and receivers. The information can be verbal or non-verbal, personal or impersonal, issue-specific, written or spoken or even relationship-oriented. Regarding the case study, Mr. Nguyen shared his story, symptoms, and concerns by talking with the nurse who took care of him. The body language and spoken word both convey information about Mr. Nguyen’s experience. Nurse words can do so much by putting Mr.Nguyen at ease, settling up a productive relationship, and carrying out interventions. Additionally, excellent communication also improves the quality of care provided to patients. Also, it is considered an inviolable right and a necessity for building a truthful relationship between patients and nurses and other healthcare professionals. There is no other skill conveyed more in nursing than communication. Therefore, the power of creative and productive nursing care is strengthened by professional communication skills in the provision of therapeutic
I realised that for a patient like Maria adaptive communication skills are important. The establishment of interpersonal communication – communication that exists between two individuals(Funnel, 2005), have played an important role in get to know the situation of Maria better. My attempt to communicate with Maria through non verbal and hand signals helped me in handling and understanding the situation more effectively. White (2005), recommends that a professional nurse should learn alternative languages and methods to communicate with the patient so that she / he could handle the situation better.
McCabe C. (2004) Nurse-patient communication: an exploration of patients’ experiences. Journal of Clinical Nursing. 13, 41-49.
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
This essay will discuss the importance of communication as an aspect of partnership within current nursing care. As stated by Brooks and Heath (1985, as cited in Bramhall, 2014), communication is “a process during which information is shared through the exchange of verbal or non-verbal messages” (p 53). Maintaining communication between the nurse and the patient regarding treatments and emotions contributes to improved patient-centred care. The communication between the nurse and their family is equally as important when the patient is unable to make medical decisions for themselves. With the implementation of family centred communication, a partnership can further be established. With reference to literature, the benefits of maintaining
Understanding that part of the success in recovering the patient lies in a good communication and it makes part of the success in recovering the patient. Starting the work with the patients, the first one that I consider the vital importance is in the form in which we establish a verbal and non-verbal communication. The first and most important thing I can do for a patient beginning the day is just to smile using a calm and welcoming voice. Then, as a patient care provider, it’s when I begin to develop a close nurse-patient relationship
In summary, professional communication is a very core for the therapeutic relationship. In detail, knowing how to create a successful communication will show the sincere intention of the nurse to patients’ concern because they are not only sufficient to assist patients’ data but also convey the message that patient can trust then accept. Therefore, choosing to be a nurse means increasing interpersonal communication knowledge and skills. Nurses should always remember this as a basic qualified standard to reflect of how they sympathize with
One of the many concepts that were interesting was the Nurse Role as a communicator. Good communication skills are essential to every professions, careers and very important to developing a trustful Nurse Patient Relationship. We as nurses communicate with diverse of people every day, as we deliver or provide care, educations and information to our patients and their family. We must be able to provider information’s that are accurate and in a nonthreatening manner. Patients and family may have questions relate to their care, be it vaccine in this case, it is important not to only discuss the benefits but the risk of vaccines. Good communication will help the nurse not to be defensive when they question. Patients, family members and parents, might have being misinformed or received misinformation about vaccines however with good communications skills nurses get their massages about vaccinations across more clearly and effectively. In additional to developing quality-targeted communication to specifically address and improve vaccine uptake, vaccination and communication is an essential
As nurses at times we found ourselves in complicated dilemmas. In this scenario the wife is asking to basically do the job with not patient interaction. It is hard for a nurse to offer the best care without interaction with the patient. I am a firm believer that patients should not be lied when it comes to the treatment even thought is the the last stage of live. In hospice is essential to gave a good communication with the patient because the patient is the one that knows hows comfortable he or she wants to be (Walker & Breitsameter,
Within nursing, there is a very delicate balance between a nurse and her patient that must be maintained if the patient is to receive the care that he or she is entitled to receive. The patient must feel comfortable trusting his nurse to hear his needs and respond to them appropriately and in order for this to be the case, the nurse must first provide therapeutic communication effective enough to elicit such a response in her patient. There are both verbal and non-verbal components within the nurse-patient relationship. These components greatly influence how a nurse and patient will relate to each other and, ultimately, greatly influence the care that the patient receives.
Therapeutic Communication has a huge impact on patients, whether, we, as nurses, see it or not. It is very important for a nurse to gain a patient’s trust. Many patients are already filled with sadness, nervousness and unsure thoughts of their current situation. Such thoughts may make a person scared to trust or open up to a nurse or doctor. Developing a close rapport with a patient can help to create a safe, warming environment, resulting in a positive experience throughout their time in the hospital or even nursing home. In “Therapeutic Communication”, Anna Lauria opens saying, “What we say or do not say can influence whether a client is able to quiet his mind, relax his body and initiate a healing response” (Lauria). Being a nurse, we automatically have the opportunity to create a strong influence on patients’ lives during, and even after, their hospital experience.