Communication Vs Emergency Services

Crisis communication is the most important aspect of external and internal organization communication. This type of communication ranges from image restoration campaigns to employee turnover. In the articles that I have analyzed, I discovered many examples of crisis communications and its importance. I will discuss the Bridgestone-Firestone Corporation's image restoration campaign and explain Benoit's theory of image restoration. Also, I will discuss how crisis communications fits into public relations models. Two examples for discussion will be how supervisors should convey bad-news to their employees, and group communication within employee turnover. My last example for this discussion will be Bill Clinton's image repair discourse.

The last subject I would like to mention is the interface between emergency management and homeland security. The interface between them is staying in their own lane especially when a disaster or crisis occurs. There are no grey areas when it comes to these two entities. According to David McIntyre, he considered the interface as a “sibling rivalry” because “one was older than the other” (Lucus-McEwen, 2012). Department of Homeland Security was created to focus on terrorism. While focusing on terrorism the emergency management piece was deprived resulting in emergency management taking a life on its own. No matter how you look these two entities they are family. But the funny thing is neither one can stand on its own without the help

1. Define and give examples of what terrorism is and the associated risks involved for emergency responders.

Intelligence and Warning is Border and Transportation Security is responsible for protecting America's borders, territorial waters, and transportation systems by centralizing information-sharing and databases that track and monitor all aspects of border control and America's transportation systems. Domestic Counterterrorism covers a wide variety of activities, ranging from National Security Agency monitoring of telephone conversations to local police monitoring of persons of interest. Protecting Critical Infrastructure and Key Assets identifies a clear set of national goals and objectives and outlines the guiding principles that will underpin our efforts to secure the infrastructures and assets vital to our national security, governance, public health and safety, economy, and public confidence. Defending against Catastrophic Threats reduces vulnerability of the United States to terrorism. Emergency Preparedness and Response will create one emergency response plan to be used at all levels of government and will ensure that first-responders, from the federal government level down to local levels, receive proper training and equipment.

Technology has a disadvantage during a crisis. If the ability to use technology to communication information in a crisis situation is compromised because of power outages or damage to the system then other methods must continue to be utilized and awareness to the people who would normally use current technology for communication must be notified in another manner.

In recent years funding for emergency services have been on a steady decline since the 9/11 terror attacks. According to Walters “[emergency services have] spent a decade on a post 9/11 pedestal (6).”

No matter what the crisis is that will call for the response of individuals within the Public safety’s organization, someone will always find some m form of problem with how they responded to that crisis. One crisis that still bring up questions or debates as how the communication and the response affected our nation on 9/11. One would think that we could move away from that awful day, but it is still being judged, because of the loss of lives, the response time, property damage, and how the community was affected as well as the communities’ adjustment to life after that day. We can remove one of those question, because the communities will never be that same and they continuously fear another attack of their city. Life will never be the same after that day, and it “revealed that we lacked interoperable communication which severely hindered our response time and there was little cross discipline coordination, no framework in place to foster or create the ad hoc organization needed to respond to such a massive crisis” (Renaud, 2012, p. 2).

This is a review of Emergency Management: The American Experience 1900-2010 by Claire B. Rubin and Butler (2012), chapters 1 and 2. Emergency management at the federal level was nonexistent before 1950 when the Federal Disaster relief Act was passed. Disaster relief was the responsibility of state and volunteer agencies like the Red Cross. Several disasters paved the way for emergency management. The Galveston Hurricane of 1900, the San Frisco Earthquake of 1906, and the Great Influenza Pandemic of 1918 were the disasters that laid the foundation for the 1950 Federal Disaster relief Act (Butler, 2012, pg. 17).

I enjoyed reading your discussion question this week as you evaluated different elements of a Homeland Security Assessment plan that could be utilized to assess threats to a local, state, or federal government related to Infrastructure. We have seen over the past few weeks that there is a vital requirement to ensure that our governmental body in the United States provides that all public areas are not only safe and secure but also in a time of emergency they can easily be converted to a secondary purpose. This reserve of interstruchers will ensure that the needs of the Homeland Security Plan have the buildings, highways, and supplies readily available to put all aspects of the risk management plan into place (Fisher, 2004).

Within the first chapter of Crisis & Emergency Risk Communication (2001), there were many things that caught my attention. Prior to the reading, I hadn’t thought about how different disaster preparedness would affect the elderly population, and how much consideration and planning is needed for them compared to the general population. I also wasn’t aware that such a high percentage of the elderly population developed chronic diseases. It would, however, make sense for the elderly population to require different treatment for these chronic diseases, and have different reactions to these diseases than the rest of the general population (Crisis & Emergency Risk Communication, 2014).

This paper will define the Emergency Communication Policy for Draper City. Being a government entity, Draper City is occasionally required to address community emergencies. Issues that face Draper City include wild fire, flooding, mudslide, earthquake, and civic unrest, to name a few. Draper City does have a volunteer Emergency Preparedness Committee and has established Community Emergency Response Teams (CERT) throughout the city and in designated neighborhoods. The Draper City Emergency Operations Procedures manual provides communication guidance and the structure for an emergency response. (“Draper City, UT - Official Website - Emergency Preparedness,” n.d.). However, consideration of what

The generation of most students currently enrolled in homeland security and emergency preparedness programs on the undergraduate and graduate levels have never lived a life without terrorism and disasters being a prevalent part of the news in America. Those who graduated from an undergraduate homeland security program in May of this year (like myself) were 7 or 8 during the September 11th attacks, 11 or 12 during Hurricane Katrina, and in college during Hurricane Sandy and the numerous shooting massacres that have occurred in between. Life before homeland security and emergency management being in the forefront of America has faded into a distant memory which is why it’s imperative that the framework for how hazards are handled on a local level

Britton also argues that we have six major issues as a field to resolve. We are still highly response oriented. Although the thrill of the fight is in response, lives may be saved simply by preventing them from being at risk in the first place. The recruitment of emergency managers tends to focus on those with response oriented goals. Although I personally have a good skill set when it comes to prevention, on paper I am very response oriented. Being response oriented is not necessarily a bad thing, however, emergency managers must learn the skills involved in mitigation. As the counter-terrorism field is drawn

The burden of emergency management has grown great deal in the last few decades. We have seen an increase in natural disasters, a new threat of terrorism on our front door and an increase in manmade disasters. All of these have tested emergency management in a number of cities and towns across the nation. It is not always disasters that present problems for emergency managers. We have to look beyond our traditional view of emergency management of helping us during times of disasters and view what issues they consider may affect their emergency response. Issues that emergency management see that are moving into the critical area are issues of urbanization and hazard exposure, the rising costs of disaster recovery, and low priority of emergency management.

The response to any emergency is considered to be very critical and therefore should be as efficient as possible. In the healthcare sector, responses to situations are counted by the seconds. From natural disasters to epidemics, the only chance left to respond to any of this occurrence could only be counted in seconds. That means life is either saved or lost in a matter of seconds. Putting in place certain responses to these unexpected occurrences, such as crises management communication plan, help save lives and arrest crises from aggravating. Failure to have crises management communication plan is considered by many commentators to be a crisis in itself. Accepted medical care is highly dependent on effective communication between healthcare providers and the patients; among healthcare providers and the outside world. The characteristics of crises make it necessary for prior planning and effective communication among stakeholders in the health sector (Klaene and Sanders, 2006; Ronen, 2006).