Communication and Crisis Paper

855 WordsMay 7, 20134 Pages
COMMUNICATION AND CRISIS PAPER Bobbi Simkins HCS/350 APRIL 8, 2013 PATRICE ROSS COMMUNICATION AND CRISIS PAPER “A crisis occurs when a stressful life event overwhelms an individual’s ability to cope effectively in the face of a perceived challenge or threat” (Arnold & Boggs, 2011, pg. 415). When people are in a crisis situation they tend to forget their normal coping measures. When people train on crisis situations, they tend to perform better during a crisis event. “A favorable outcome depends on the person’s interpretation of the crisis, perception of coping ability, resources, and level of social support” (Arnold & Boggs, 2011, pg. 416). Community dynamics differs in times of crisis, mass trauma, and disaster. “A…show more content…
Steps to minimizing your stress during a crisis are to adhere to established safety policies and procedures, encourage and support coworkers, recognize that “not having enough to do” or “waiting” are expected parts of disaster mental health response, take regular breaks whenever you experience troubling incidents and after each work shift, use time off to decompress, practice relaxation techniques such as deep breathing, meditation, and gentle stretching, eat regular nutritious meals and get enough sleep, avoid alcohol, tobacco, drugs, and excessive caffeine, stay in contact with your friends and family, and pace yourself between low and high-stress activities (US Department of Health and Human Services, Substance Abuse and Mental Health Services administration, nd). “Communication is the process of transmitting ideas and information about your initiative throughout the community” (The Community Tool Box, 2013). Some common communication problems are people
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