Communication in Social Work Practice

4844 Words Feb 13th, 2013 20 Pages
Communication in Social Work Practice - Essay
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1 Social Work Theory & Practice. The Importance of Communication Skills in Social Work Practice. Introduction. Social work is a professional activity. Implicit in its practice are ethical principles, which prescribe the professional responsibility of the social worker. The primary objective of the code of ethics is to make implicit principles explicit for the protection of clients. (BASW, 1976). According to Thompson (2000) Social work involves working with some of the most disadvantaged sections of the community and with people who, for a variety of reasons, are experiencing major problems and distress, often with unmet needs and other
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Because of the often-sensitive nature of 5 situations social workers can find themselves in, the ability to be patient and understanding is important. Working with children and families is one of the largest areas covered by social work. Insofar as a social worker may be dealing with an individual client, that client’s place in the family can be of critical importance to any assessment. When working with families it is important not to try to mirror one’s ideas of how a family functions. The challenge for the social worker when working with a family is not to generalise but to try to understand “how does this family work?” Coulshed et al (1998,p171). When dealing with a family it is very important to remain impartial, to take the time to listen to everyone’s point of view. This approach is more likely to “encourage discussion and sharing in which the worker is free to engage and disengage when the need arises,” Coulshed et al (1998,p175). Another area which social workers are involved is with groups. This is somewhat different to the family situation. It also shares things in common with community work. The role of a social worker as a facilitator or leader of a group has many levels. At different stages the worker has to be “central, pivotal, peripheral, 6 and central once again,” Coulshed et al (1998,p198). The various stages of group development and the content of the stages outlined by Tuchman and Jensen, in Coulshed et al