Communications Memo

After reading the scenario between Ms. Woodside and Doyle Contractors the following are the conclusions I have come to.

- 5 Car and truck expenses Supplies Meals and entertainment Workshops and training Computer and software Misc. $144 153 41 21,515 1,451 69

Realizing that Part A had some flaws, and could prove to become very expensive for those patients who were chronically ill and might not be able to afford treatment within the given coverage guidelines of Medicare Part A, CMS devised an optional Medicare Part B program, commonly referred to as “physician services”.  Medicare Part B not only adds additional insurance, but also covers other health care needs, particularly those not covered by Part A.  This Supplemental Medical Insurance (SMI) does not cover the services 100%, but rather 80%, where the beneficiary would only be responsible for the remaining 20%, also known as a coinsurance. (Lonchyna)

During the Tylenol tampering scandal at Johnson and Johnson (1982) where seven people died, CEO James Burke and his team led a company culture that admitted the problem and set out to rectify it. He did not wait for the problem to fade away or just react to regional problems. He launched a Public Relations (PR) campaign and recalled several products whilst remaining calm and in control under the spotlight. He launched a further recall in 1986 costing Johnson and Johnson more than $200 million, when one person died after ingesting a capsule laced with cyanide (Yang, 2007). By doing so, James retained employee and customer loyalty. His achievement was of dealing with a crisis; he did not know cyanide was being planted into bottles, nevertheless he dealt with it. He remained trustworthy, transparent and engendered confidence. As an example, whilst at Johnson and Johnson, had James used questionable means for the success of the business, the organisation and the public would probably have forgiven him, following his conduct in the Tylenol tampering scandal. Not because they eventually forgot, but due to the importance in which

The care and integrity of our company is in question by numerous people all over the world with the release of “Blackfish.

Date: 4-11-09Re: Case 3-5A.Discuss the concept of relevance. In your opinion, would the amounts reported by U.S. companies for property, plant, and equipment be more or less relevant than the current cost amounts reported by companies in England, Mexico, or elsewhere?RelevanceInformation is relevant when it influences the economic decisions of users by helping them evaluate past, present, and future or by confirming or correcting their past evaluations. Relevance is also affected by materiality. Information has the quality of relevance when it is 'capable of making a difference in the economic decisions of users by helping them evaluate the effect of past and present events on future net cash inflows (predictive value) or confirm or

I hope you do not mind, I briefly spoke with Mr. Pethe’ about Monday because I do not want you overly worried considering the circumstances. He agreed that you do as much as you feel like you can have ready. In talking with him, he also said that if you needed to stay at school and catch up, we understand. (I could always come and meet with you at a later time to fill you in on the session.) You would just need to talk with your administrator for their approval on missing the session.

Hello, my name is Ms. Leeyanna Watts. I am having a problem with disruptive noises coming from the nearby business close to my house. I am having sleepless nights and longer days because of the noise.

I am writing to you as a Junior at the University of Oregon who believes there is an issue regarding textbook prices and the overall process of purchasing and reselling textbooks through the University. In this memo, I will go into detail on how and why this process is an issue and what my goal is by addressing this issue to the ASUO Executive Council.

Taco Bell’s swift actions by their crisis management team to launch an advertising campaign thanking the people from suing them turned out to be a success for the company and the lawsuit was dropped. Numerous companies have been hit with a crisis over the years, how fast and diligent the organizations deal with the crisis helps in the recovery process. Additionally, crisis management requires more than an apologetic press release, the news goes viral in a matter of minutes, and companies must be ready to respond to adversities quickly and decisively, utilizing all platforms to communicate to the public. Organizations that make mistakes must take ownership of their mistakes and not try to distance themselves from it.

Apparently, Maxwell Technologies, needed to appropriately account for their sales revenue, which was the main factor for the restatement of earnings. March 7th, 2013 Maxwell Technologies, announced problems with revenue timing. The terms for sales of certain transactions were not being communicated with the Finance and Accounting department; therefore, the revenue was not being accounted for within the financial statements as discovered during the investigation. Anytime the financial statement is affected by errors a restatement is in order whether the errors were caused by human error, a change in services, sales, inventory, etc. (Mohr, 2016).

Seitel (2011) writes that the best thing to do during a crisis is to “tell it all and tell it fast!” (p. 390). This is necessary because the more the public knows the less chance for rumors to develop. Rumors are typically built on speculation stemming from the unknown, and rumors can seriously affect this company’s reputation. In this case, unfortunately, rumors have already developed, but the company has a chance to control the message and possibly alleviate stakeholder concerns through a public press release.

I agree, when a company’s reputation is damaged, the first step back to respectability must be intense self examination and reflection (Zeleny, 2008). The company must identify what aspects of their business practices and/or organizational culture enabled their fall from grace. Sadly, after going this process of root cause analysis, far too many times, corporations identify they simply strayed away from the organizational values and core principles they originally established at the inception of their company. Once they’ve identify the root causes of their issues, it’s critical that everyone in the organization, shareholders, executives, and employees are aligned, committed, and involved in the process of restoring the company’s reputation

Revenue has increased by 5.7% but profit has balloon up to 208.1% since 2010. This may because of major business process re-engineering. The question may arise that the quality of the product might hurt by reducing the operating and non-operating costs. Further steps should be taken to investigate and cure the quality matter to stabilize the revenue.

While the business may appear to be growing, because of other companies being purchased, overall performance of the company may be falling, but it may not be evident from the financial statements.