Communications, The Mechanistic Perspective

2947 Words Oct 19th, 1996 12 Pages
'Communication -- - the process of transmitting and receiving ideas, information, and messages. The rapid transmission of information over long distances and ready access to information have become conspicuous and important features of human society, especially in the past 150 years.'

The encyclopedia definition of communication encompasses the ideas of exchanging a variety of messages with others. This is important to remember when looking at communications within an organization.

The whole process of communications within organizations is very complex and is certainly one of the major factors in determining whether an organization will succeed or not. The following paper deals with the different types, influences and improvements
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The point is to utilize the best transmission method in order to minimize the decoding difficulty for the receiver.

Non-verbal cues are 'those expressions of emotions and attitudes toward another person and in regulating the interaction between people.' The text organizes the cues into seven categories and includes good examples, including: environment, proximity, posture, gestures, facial expressions, eye behavior and vocalics.

One area missing within communications chapter was what the person is wearing, but was included in chapter 6, perception and performance evaluations. Many books advocate 'dressing for success.' Some examples include shopping, salesperson and the office. If you are going to shop at flea markets, dressing 'down' is a good way to start the bargaining process. A car salesperson should dress to show that he is successful, but not ostentatious.

In my profession, I dress towards the client based on whether 'suit and tie' or 'casual' are the choice for the client's organization. This non-verbal cue can aid in preparing the initial psychological base for the remainder of the conversation and ensure that it does not detract from the conversation while it is ongoing.

Influences on Communication

Physical and personal factors influence communications. Organizational design influences physical factors, which deals with layout of the office, networks for communications, and the media
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