Communications in Organization

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INTRODUCTION Communication is defined as the process by which information is transmitted and understood between two or more people. It is a mode of sharing thoughts, feelings, expressions and many more things. Communication plays a very important role in an organization. In fact, it is said to be the life wire of the organization. Communication is very crucial and unavoidable since we have intentions which we want to pass across to another person, group or even to the outside world, besides playing an instrumental role for organizational learning and decision making. However, what is being communicated may be well understood and thus feedback, or misunderstood and thus communication breakdown. In fact, communication within an…show more content…
The project should have been introduced and communicated to employees before it started. Installations of robots which automate certain production processes indicate that future manpower requirement might be reduced and there might be a possibility of retrenchment. Unfortunately, affected employees especially from production floor have no idea of how the project affects their works and how the installation of new machinery affects their safety and health. This creates a sense of uncertainty and insecurity in employees and hence, adversely affects their performance and motivation. This also indicates a possibility that gossip about the change might have entered the grapevine and might make communicating the change difficult. Employees need a logical explanation of the change before they can support it. They might have concern and comment in relation to the change. Hence, timely communication plays an important role in communicating change. After receiving feedback about employee awareness of the project, the project team leader held a face-to-face briefing which aimed at sharing pertinent information about the project. The briefing began with explaining why such technology change and the desired outcomes are needed which is to streamline current production processes to improve efficiency and increase
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