Community Living Manitoulin: Conversation Questions

This is when vulnerable patients, carers and service users are given the right to make their own choices regarding their care plan and they are starting to control their own lives. For example, a way of empowering a service user is by promoting choice and working in partnership with individuals receiving care. Another example is Promoting active and full participation in the planning of their care

Bonney and Stickley (2008) note the theme of power is often raised by service users. If, as predicted by the DOH in 2003, services are to become increasingly individual focused, the system needs to place power with service users. There is increasing amounts of service user literature that places an emphasis on individuals defining their own journey of recovery (Unit 21, pg 66) rather than having it imposed on them by workers. Peter Beresford (Audio 4) notes that currently there are inequalities in mental health services with limited service user power but considerable professional power. Bonney and Stickley mention Martyn (2002, cited in Bonney and Stickley 2008) who proposes professionals should be present by service user invitation only. A less radical aim is that of a gradual transfer of responsibility in power from services to individuals during recovery. It is important such involvement confers genuine power to individuals, rather than being tokenistic (Jacobson 2004, cited in Bonney and Stickley 2008).

My Parent Involvement Philosophy; parent involvement is crucial force in children’s development, learning, and success at school and in life. Parent involvement means the participation of parents in regular, two-way, and meaningful communication involving student academic learning and other school activities including ensuring that parents play an integral role in assisting their child’s learning; parents are encouraged to be actively involved in their child’s education at school; and parent involvement and communication is crucial to a classroom. (Module 2: What is Parent Involvement? Project)

This assignment will define and analyse the need for a chosen service improvement within the pathway of mental health, as well as evaluating the suggested service. Demonstrating how this service can inform and benefit integrated practice, discussing the ways in which the agency’s statutory obligations and responsibilities impact on both individual and group decision making. The chosen service improvement for this assignment is the introduction of a mental health nurse into primary care services, for example, a GP Surgery. Focusing on service users with mental health issues in the community and therefore in the care of the local Primary Care Trust (PCT).

Involvement is the idea that an individual is too busy with things like work or family to commit acts of deviance. The argument is that, because the person is so busy, at the end of the day, the individual is tired and just wants to rest comfortably. Using this logical reasoning, the individual is too exhausted to commit any type of crime.

Health and social care organisations increasingly need to work together in partnership to get better value from the available resources and improve services and outcomes for service users, by improving quality of support for service users. Good relationships between partners, a common vision and understanding of expected achievements and what outcomes need to be delivered are critical to the success of partnerships. This will enable a more responsive service, which is well co-ordinated approach to the service delivery, and better value for money by ensuring reduced duplication of services.

• Find ways to get the views of people using the service (for example, through residentsʼ meetings) and respect individualsʼ contributions by acting on their ideas and suggestions.

Service users of NHS Scotland are no longer being looked upon as being inactive receivers of care and are invited to have more involvement in

The system-level intervention works at the macro level with the partnership of both administration and the worker. It is a worker’s responsibility to understand the agency’s policies, resources, finances, and gaps in services. The more educated a worker is in system-level intervention, the more effective he or she will be able to bring positives changes to a program and the clients. Furthermore, at the system-level intervention, the worker should also try to influence on behalf of the most susceptible, if changes are made.

INVOLVE provides information and case studies of participants being involved in research and more appropriately within the NHS where there have been several related developments including services such as Patient Advice and Liaison Services (PALS) (Evans et al, 2008) which has a key role in liaising between service users and the NHS, empowering service users to be involved in their care. Organisations such as SCIE, INVOLVE and NIHR have strong commitments to the value of service user involvement and control in research. For instance, the NIHR website states that 'Involving patients and members of the public in research can lead to better research, clearer outcomes, and faster uptake of new evidence'. Service user involvement can be 'user controlled' indicating that it is 'actively controlled, directed and managed by service users and their service user organisations' (INVOLVE 2011) need to reference this!!!. Users therefore decide what should be researched and act as commissioners, taking a lead or participating in the planning, the data collection, the analysis and the writing up of the research, as well as taking part in activities to promote the findings. However, this can be a lengthy process as service users need to be trained and this costs time and money (Bowling, 2009; Chang,

Engagement includes taking part in decision making and maintaining their own general health through informed choices and

From this, we are able to find out if they are being abused. They wouldn’t hesitate when talking about the abuse. Partnership with service users also means care professionals helping service users to recognise when a relationship is abusive. Care workers can help them to know more about how to protect themselves by knowing their rights and how to complain. Thus, potential abuse can be minimised by working in partnership with service users.

In order for work to be a hundred percent meaningful to the worker he has to be involved in it. Some might ask how can someone enjoy their job and be dedicated to their job but not be involved? The answer is that think of a football player in the National Football League. He might be dedicated to going to every practice and he might enjoy playing football for a living, but when it comes to game time he ends up not playing and sitting on the bench most of the season. In order for a job to be meaningful to the worker he has to get involved in some way shape or form.

There are three different levels of partnership relationships, which are firstly, between the service users and service providers, secondly, among the health care and social care service professionals, and thirdly, among the health and social care organisations.

Service Level - The IT department needs to service the organization in terms of help desk and design and implementation of applications and technologies.