Company Q Corporate Social Responsibility

or so many years our society has been thinking of forming new creative and innovative businesses, which would be more environmental and customer friendly. Nowadays a large number of different companies follow the social, ethical, as well as moral consequences when it comes to their decision making. One of the relatively new concepts involving economic and social concerns is Corporate Social Responsibility. Many of us apply this approach not only at work, but also in everyday life without even recognizing.

Firstly, I would like to explain what Corporate Social Responsibility is. “It is a company’s sense of responsibility towards the community and environment (both ecological and

There are conflicting expectations of the nature of a company’s responsibilities to society. However, those companies that undertake what may be termed ‘Corporate Social Responsibility’ must decide; what are the actual social responsibilities of these companies? I will present a possible paradigm. Also, I will look at the benefit to the business that employs proper management as compared the business with poor management. This research paper describes my view of corporate social responsibility and compares the social responsibilities of Delta Air Lines and Spirit

Company Q is a corporation whose stakeholders have not placed a major emphasis on social responsibility, instead it appears that the primary focus is placed on profit. With their profits on the decline, they are shying away from opportunities to help their community. By placing a higher priority on social responsibility Company Q will have the opportunity to help the community through charitable donations, employee volunteer initiatives, and creating quality jobs for the persons who live in the community. At the same time, Company Q will can also improve their public image and potentially increase profit.

“Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.” (Baker, Mallen (June 8,

Many believe that business entities should have an ethical duty to be socially responsible, to work towards increasing its positive effects on society while decreasing its negative effects. Many organizations look for opportunities to be socially responsible while also creating shareholder wealth.

Social responsibility is an important part of business today. Company Q’s current attitude towards social responsibilities seems insensitive. This company has shown that profits drive the success of their business. Company Q is closing two stores in high crime rate areas due to lost revenue. It did not seem the company explored other options that would have less impact on the community and their businesses. By exploring other options they could have improved the stores profits while making an investment in the community. Company Q made no efforts to explore other ideas. By researching different options or processes Company Q could have keep its doors open.

We will begin this paper discussing whether or not Company Q’s actions have been socially responsible. In the scenario Company Q has chosen to throw out day old food instead of allowing it to be donated. The reason for their decision was to deter theft from the employees who may take the food instead of actually donating it. This in my opinion is socially irresponsible of Company Q. Company Q’s store has indeed faced some challenges, seeing as it is in a high crime area. More often than not high crime areas are also low income areas, a combination that surely both directly and indirectly effects the profits of the store. Profits are important as any business needs to be profitable obviously, but it should never be at the expense of people. People are one of the most vital parts of any business as you need them as consumers, and of course aid in running the business as employees.

In the scenario Company Q struggles to give away day-old products as they do not want employees to steal or commit fraudulent acts with expired product. Instead they opt the throw the expired, but still wanted, product away. Seemingly another effort to improve profit margins, however, if management is unable to trust its employees this can create a large rift within the organization between management and employee. A small company that does not trust its own employees is definitely not socially responsible. Actions that I believe may help Company Q improve its attitude toward social responsibility include developing its employees to a point where they may trust them, participating in the community to regain lost trust, and lowering prices in high-crime-rate areas as it is correspondent to low-income

Company Q is a small local grocery store chain who has made poor decisions when it comes to social responsibility. Company Q’s business is suffering because the owners’ do not know the heart of running a business, Social responsibility. When opening a business it is not all about the money. Sure it is nice to think about growth and reaping the benefits of a bigger bank account, but the first thing that is important in business is the consumers. Who is buying what you are selling? What will make consumers buy more, comeback, or tell friends? Businesses flourish around consumers. So if it is money you are after, then consumers are who you need and want. So in business in order for Company Q to get what they want and need, they will need to give the consumer what they want and need, social responsibility. Give back, it has always been said “It is better to give than to receive.” After careful review of Company Q's business actions, this company lacks social responsibility in many areas.

There are four levels of social responsibility – economic, legal, ethical, and philanthropic. Let us evaluate one by one for the given scenario.

Corporate Social Responsibility are actions taken by a corporation that have positive and lasting impact for all stakeholders associated with the organization, seeking to strike a balance between profits and helping to establish lasting investment in the community (Carrol, 2015). In the 1980’s, then President Reagan challenged the business community to take on more responsibility to address social problems (Carrol, 2015). Socially responsible actions can benefit local communities as well as the greater societal good.

In the scenario involving Company Q, I do not believe that the company was being socially responsible, but instead are acting only on what benifits their company. Social responsibility is defined as "an ethical framework which suggests that an entity, be it an organization or an individual, has an obligation to actfor the benefit of a society at large" (Kalinda, 2001) and there were two examples described that proved Company Q was only concerned with its' own profits. Firstly, the company decided to close two stores in needed areas simply because of the crime rate and they were losing money, even though consumers needed somewhere to buy their groceries. In a socially responsible situation, the store would've remained opened, reinforcing security,

Corporate social responsibility emphasizes the participation of the organization in a larger society and its responsibility to support good causes. It emphasizes corporate citizenship, philanthropy, and community support and recognizes community-based obligations and responsibilities.

Corporate social responsibility has been one the key business buzz words of the 21st century. Consumers' discontent with the corporation has forced it to try and rectify its negative image by associating its name with good deeds. Social responsibility has become one of the corporation's most pressing issues, each company striving to outdo the next with its philanthropic image. People feel that the corporation has done great harm to both the environment and to society and that with all of its wealth and power, it should be leading the fight to save the Earth, to combat poverty and illness and etc. "Corporations are now expected to deliver the good, not just the goods; to pursue