Comparative Study of Quality of Work Life Management in Tcs & Ibm: a Case Study Analysis

14194 Words Mar 11th, 2013 57 Pages
PROJECT REPORT
On
“COMPARATIVE STUDY OF QUALITY OF WORK LIFE MANAGEMENT IN TCS & IBM: A CASE STUDY ANALYSIS”
FOR
THE PARTIAL FULFILLMENT OF THE AWARD OF THE DEGREE OF
“MASTER OF BUSINESS ADMINSTRATION”
FROM GGS IP UNIVERSITY
NEW DELHI

BATCH: 2011-2013

Submitted by: Submitted to:
Sheetal Yadav Dr. Parul Gupta

ARMY INSTITUTE OF MANAGEMENT & TECHNOLOGY,
GREATER NOIDA (UP) – 201306

BACKGROUND OF STUDY

I have undertaken the project on “Quality of Work Life” as a part of the curriculum of the IVth Semester. The main reason I took up this project is to learn how different work life situations affect employees in their working styles.
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Here we are studying the QWL management in tcs & ibm and comparing both the groups w.r.t. QWL.

INTRODUCTION

Quality of Working Life is a term that had been used to describe the broader job-related experience an individual has.

Whilst there has, for many years, been much research into job satisfaction, and, more recently, an interest has arisen into the broader concepts of stress and subjective well-being, the precise nature of the relationship between these concepts has still been little explored. Stress at work is often considered in isolation, wherein it is assessed on the basis that attention to an individual's stress management skills or the sources of stress will prove to provide a good enough basis for effective intervention. Alternatively, job satisfaction may be assessed, so that action can be taken which will enhance an individual's performance. Somewhere in all this, there is often an awareness of the greater context, whereupon the home-work context is considered, for example, and other factors, such as an individual's personal characteristics, and the broader economic or cultural climate, might be seen as relevant. In this context, subjective well-being is seen as drawing upon both work and non-work aspects of life.

However, more complex models of an individual’s experience in the workplace often appear to be set aside in an endeavor to simplify the process of trying to measuring "stress" or

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