Comparison Of Management Systems : Traditional Vs. Supply Chain Management And Customer Relationship Management Essay

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Running head:COMPARISON OF MANAGEMENT SYSTEMS
Comparison of Management Systems:
Traditional vs. Supply Chain Management and Customer Relationship Management
Ashley Virts
University of Maryland University College
Executive Summary
Growing competition and escalation in customer demands have led business management to sophisticated information technology in order to effectively manage cost and productivity within operations. Alternate approaches to traditional management systems are working to improve and streamline business processes to meet those needs. Supply Chain Management (SCM) aims to facilitate the collaboration between the organization, its suppliers, the manufacturers, distributors, and the partners. Similarly, Customer Relationship Management (CRM) serves to enhance the relationship with customers and provide efficient management of customer-related information. Both SCM and CRM provide good data for business analytics, cost management, forecasting purposes, and adding to the bottom line. However, determining which system is most efficient depends entirely on the primary goal of the business, and can vary by application. Nonetheless, research concludes that both SCM and CRM are more valuable than traditional management systems, when applied alone, or together, to provide a competitive edge for businesses.
Comparison of Management Systems:
Traditional vs. Supply Chain Management and Customer Relationship Management
Intense business competition has evolved

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