Comparison between London and Atlanta Based Airlines

The article was reported in the National Geographic Traveler Magazine in the December 2012/January 2013 issue. Christopher writes about two separate airlines and the potential of what could make or break a person. He used different points to breakdown what airline companies are doing to the economy. He published the article to make people become more conscious thinkers and look at the entire package/company when it comes the cost of booking with an airline. Let’s look at how the customer service, expenses and hospitality play a factor when choosing an airline. The Good versus the Evil in the air.

The next section investigates Southwest Airlines’ use of information technology. It describes the specific applications of technology through the 12 digital themes of technology, and touches upon how this technology has helped Southwest Airlines become so successful. The final section discusses whether or not Southwest Airlines gained a competitive advantage, and if they are in a stronger or weaker position because of this.

The merger between United Airlines and Continental Airlines experienced some significant challenges. The principal challenge was to integrate the flight information of the two systems. One fear the evident was losing the data during the incorporation, which was vital for the flight 's operations). However, the technicians established that Unimatic (United 's Information system) was capable of handling the data from both airlines.

The airline industry has long attempted to segment the air travel market in order to effectively target its constituents. The classic airline model consists of First Class, Business Class and Economy, and the demographics that make up the classes have both similarities and differences to the other classes. For instance there may be similarities between business class travellers on a particular flight, but they will not all be travelling for the same reason. An almost-universal characteristic of air travel is that customers do not fly for the sake of flying; the destination is the important element and the travel is a by-product, a means-to-an-end that involves the necessity of an aircraft that gets the customer from point A to point B.

The three major challenges that arose after the merger were the following: firstly, the companies needed to integrate their flight information systems. Secondly, they needed to integrate their passenger information systems. Finally, there was a need to reconcile both airlines speedup-slowdown algorithms.

For airlines, an on-time performance of flights will save the cost, maintain service quality, and promote the brand image. In the customer perspectives, passengers will be satisfied by on time flights because they can meet all of their personal plans by flying within their time arrangement. Therefore, on time - flight performance is a must for airlines to enhance their entire operation management.

The following report of American Airlines and United Airlines, two American based airlines, analyzes and compares the composition of their respective fleets. These two air carriers are major airlines in the United States. Both airlines serve domestic and international flight, and since the year of 2006 have merged with other airlines. The report compares the aircraft inventory and age for American Airlines and United Airlines from the year 2006 until 2015, and incorporates the airlines that have merged with these in the time frame. The analysis utilizes data provided by the Massachusetts Institute of Technology through their Airline Data Project, as well as data gathered by the Bureau of Transportation Statistics.

London based airlines should be able to access their central database from any place in the world and should have been able to identify their patrons.

Generally this occurs in conjunction with leaking from the hydraulic actuators requiring professional repair and refurbishment.

Be it to ease of navigation, reduce waiting times in queues, provide flight information or help airports to plan, Information Technology is shaping air travel like never before.

Airline industry is an industry that provides a unique service to the customer, which is there, is no other industry or substitute that can beat with the airline industry efficiency. The airline industry efficiency here is about, how an airplane can serves the customer during their journey with that airline company and how the airline company can help the customer to arrive at their destination place on time. As we know, airline industry is unique because it is one alternative way that often choose by customer to arrived at their destination more earlier than if they used other transportation or alterative to go somewhere. Many companies used these Porter’s five forces analysis to analyze the level of competition in the

result of this, no other airline in the industry’s history has enjoyed the customer loyalty and

Over the past years, it seems customers have heavily relied on airline reservation systems to book their tickets, reserve seats, pay for the tickets, and check-in-online. This has been very convenient for customers to plan their trips. These systems have also allowed the airlines to manage their whole flight inventory. They have the all the information stored and recorded and maintained. It provides a platform for communication between airlines for their “code-sharing plans” this also allows agents or other ticketing office to see real time

It is important to develop methods and strategies for use in the airline industry to increase customer satisfaction. Airline travel is the fastest means of transportation available for the common individual. Without the factor of customers being satisfied with the overall airline service, then the number of customers would decline, the airlines would lose money, and the cost of flying would increase. To keep their customers happy and to attract more travelers to their company, an airline needs to invest in customer service training, which would then reduce customer dissatisfaction. We think our study results could lead to some useful changes in the way airlines treat their customers at the airport. Eighty-five percent of airline passengers have at least two choices of airlines to fly and more than 6o million people fly every year (AVjobs, 2010). About 35% to 40% of those air travelers are regular flyers. The way we can understand what a customer needs and wants from an airline takes time and means we need to collect information about this complex subject. We decided to focus on just two airlines to

3. Classify and describe the problems each airline faced in implementing its new reservation system. What people, organization, and technology factors caused those problems?