Competency Mapping

1. As we have discussed, competency models describe the behaviors and skills managers need to exhibit if an organization is to be successful. Consider the general competencies found in Figure 7.3 and apply these to Andra Rush, providing examples of how these competencies apply.

Documented in an employee survey (2012) conducted by the National Association of Colleges and Employees (NACE) the belief by many of the employers surveyed set a number of employee competencies they felt were essential. The findings resulted in a list of capabilities they felt were needed in order to proficiently desired by organizations. Effective verbal articulation within and outside of the organization’s structure, a team player that will a readily work with others, an administrator and convergent thinker, obtain and process data, while planning, organizing, and prioritizing work.

This unit is about understanding the strategic skills required to enable an organisation to achieve its ambitions. It requires you to demonstrate that you are able to identify and manage organisational skills requirements and personal leadership development and evaluate the effectiveness of the results. The unit is also about understanding how to create a staff welfare environment aligned to organisational values.

Please think of a time when you were required to create value for a customer. Briefly describe the situation, the process you used to determine the client’s needs, and the actions you took to ensure that the client was satisfied.

There are six (6) competencies that every result driven employee must obtain in order to meet organizational goals and customer expectations. They are: accountability, customer service, decisiveness, entrepreneurship, problem solving and technical credibility. Accountability is one’s ability to hold her and other accountable for noticeable supremacy, profitable results in a timely matter. To be successful at accountability one must set priorities, establish objectives, delegate work, admit when one makes an oversight, obeys with company guidelines. Customer service is a requirement for internal and external customers; one must anticipate and meet both their needs while delivering high-quality merchandise and assistances. A continuous improvement is a requirement for customer service. Decisiveness will help one make an effective and educated, but timely decision regardless of the amount of data available or if one’s decision has unfavorable consequences. Distinguishes the possible impact and implications of one’s choices. Entrepreneurship will assist with a successful future with the organization by pinpointing new opportunities. Assistances with building the organization by developing or improving existing merchandise or services. Entrepreneurship will take computed possibilities to achieve organizational objectives. Problem solving will assist in identifying and analyzing possible problems, calculate and produce alternative results, consider the significance and

“We all have competencies. They are the sum of our experiences and the knowledge, skills, values, and attitudes we have acquired during our lifetime” (Pickett, 1998, p. 103). A successful organization will have a set of competencies defined. Having competencies identified outlines the framework of standards that a company and employees should follow. There is a tendency to list a large number of competencies when creating the standards for an organization. Companies should focus on five to seven key core competencies that are needed in order to be successful. The core competencies should encompass the growth of the company, staff, and public perception.

Instead, if we shifted the level importance from organizational strategic goals to the effective implementation and recognition of organizational competencies, then it is more likely that the organization as a whole will be better aligned across all parts (departments) and each part will more likely identify the appropriate strategic goals. In a report by Cullen Coates and Associates in 2008, Managing Organizational Competencies, they define this as ‘the process of determining how each part of the organization can contribute to each competency will cause all parts of

The ability and strength of an individual to achieve goals by supervising processes, guiding initiatives and employees is defined as Leadership skills. Valuable leadership skills include taking thoughtful decisions, allocation of resources, and the ability to delegate, inspire and communicate effectively. Other leadership traits include honesty, confidence, commitment and creativity. Leadership competencies can be used to effectively select, develop and promote leaders in an organization .The difference between Leadership Skill and leadership competency can explained as the required level of efficiency to perform a task assigned is known as skill whereas the quality to accomplish the same is called as competency. When creating leadership competencies certain factors are considered such as business strategies and future trends. To drive the use of competencies in selecting and developing leaders HR practitioners should use the business strategies. To effectively build a unique set of skills for the organization 's leaders, the firm will sustain competitive advantage. The role of a project manager has always been my interest. The position which I have always desired is a role of project manager.

As was described from the above definition, there are skills that the company must possess if it’s to achieve the

The two core competencies that have decide to write about are individual differences and leadership. These are two competencies that are extremely important on a daily basis, especially in the workplace. Individual differences are the variations from different individuals, such as culture, personality, perception, demographic factors, skills, and attitudes. It is important for individual differences to be recognized and taken into consideration when it comes to managing any organization. Leadership is just as critical because it is the influence within an organization that has a meaningful impact. Leadership maximizes individuals’ efforts so key goals can be achieved. It is important to note that just because you manage an organization, that does not mean that you are leading the organization. In a way, leadership is also the ability to turn a vision into a reality. I chose these two diversity management core competencies because individual differences are something you see everywhere, whether it’s in an organization, group or team, and leadership is something that no organization or group can have success without. I also chose leadership because my supervisor at work is a great leader and she is constantly leading by example, so I can relate to it personally and it is something I really respect and appreciate.

CSW—Corporation for a Skilled Workforce—in its report titled “Making a Market for Competency-Based Credentials”—has mentioned that earlier, employees, students, and employers used their respective academic diplomas and degrees like a “proxy” for various knowledge and skills required to perform their jobs. However, time has come to complement this practice, thanks to the mounting interest in various competency-centric credentials. It’s not less than true that top-notch skill-based credentialing in the HR and talent management space can offer more insights into a professional’s proficiencies.

Visioning is the first step, but there are other competencies that are important to managing and controlling the direction of a company’s path. By putting together a list of these competencies, an individual/company as well and will also be able to deal with change and manage the effects of change. The key competencies that have the most impact on career development and change in management are:

Every person gravitate its strengths to step up in life like the best cook in a family makes meals. The mechanically inclined person in a family fixes the broken parts at home and a plant lover takes care of the garden. Similarly, the businesses use their strengths to position themselves in the market. However they follow a formal path for developing core competencies. Successful businesses follow an exact approach to identify and define their core competencies and then jointly follow them. For example, Auto manufacturers restrict themselves only to the tasks that they do best like assembling or designing automobiles, leaving additional tasks for others. This keeps their mission clear and defined.

Competencies can be used to provide the behaviours needed at work to achieve the business strategy, and enable organisations to form a model of the kinds of employee it wishes to attract through recruitment.

The fourth chapter then deals with the task of actually trying to improve corporate training and assessment programs. The challenge here is to find a way to determine which current or potential employees have the necessary skills to succeed in an organization. As mentioned before, these skills are not easy to measure and so assessing employees is not easy and the recommended steps are only guidelines to help in this process.