Complaint and Children/young People

A duty of care is a legal obligation to protect wellbeing and prevent harm within the health and social care sector. The duty of care is very important as it does not only protect the service users but the service provider’s as well. There are 7 principles all care workers must follow in order to care for the service users effectively. I will be investigating the quality of care given by service providers in both a child and adult health and social care settings. if the duty of care is not followed, implications can occur, for example it is a carers duty of care to report any signs of abuse they may notice on a patient, reporting this to higher authority etc could possibly save that service users life. Service users have rights to

Duty of Care: best interest; defensible decision making; contextualising behaviour; identification of positive and negative risks

1.1 Explain what it means to have a duty of care in your own work role

1.1 Explain what is means to have a duty of care in own work role

SHC34 SHC34-1.1 Explain what it means to have a duty of care in own work role.

Children’s Act 1989 and 2004- If there are children that are being accommodated by the Local Authority, then this all comes under the Children Act 1989.

• Taking action to enable all children to have the best outcomes. The main policies involved in safeguarding It is everybody’s responsibility to safeguard children – This means every single staff member within a setting; irrelevant of what role they may have there. This also includes non-staff members, such as volunteers, student’s third-party companies (visitors, service providers etc). Each setting should therefore adopt their own safeguarding policy, of which has to be kept up to date and followed at all times.

1.1 Explain what it means to have a duty of care in own work role A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their services first. They also have to do everything in their power to keep people safe from harm. People have a right to expect that when a professional is providing support, they will be kept safe and not be neglected or exposed to any unnecessary risks. The expression is that we ‘owe’ a duty of care to the people we work with. ‘Owe’ is a useful word to describe the nature of the duty of care because it is just like a debt. It is something that you must pay as a part of choosing to become a

There are many laws that protect the welfare and safeguarding of children. The Children Act 1989 The local authority has a welfare of duty to protect children in their area and work

Legislation exercise DATA Protection Act 1998 What is your responsibility under the above act as a care worker in relation to;

Give 3 examples of what you can do in your day to day work to support equality and inclusion and reduce discrimination I could support equality and inclusion in my day to day work by involving everyone in activities and and making them feel included. I could also have chats with

Ethical dilemmas Potential conflicts While working with vulnerable groups of individuals in health and social care settings there are times when care workers are faced with a conflict of interests. Very often ethical dilemmas will not have the right answer and will depend upon a number of considerations. When the care worker is faced with a dilemma and will be expected to make a decision. Before making a decision, the care worker must consider their risks to the individual and any other people, the policies of the organisation and if they have all the facts of the case.

Assignment – Short Answer Questions LO 1 1.1 Explain what it means to have a duty of care in your work role.

Duty of Care This is a requirement that a person acts towards others and the public with the watchfulness, attention, caution and prudence that a reasonable person in the circumstances would use. If a person 's actions do not meet this standard of care, then their actions may be considered negligent, and any damages resulting may be claimed in a lawsuit for negligence. Professional workers owe a specific duty of care to all vulnerable people with whom they work. The standard of conduct and behaviour expected of people in their professional role is higher than for other people because of the professional training they have received and the level of responsibility they assume.

Duty of care is a requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their service first. They also have to do everything in their power to keep people safe of any harm, neglect or risk. As an individual healthcare worker you owe a duty of care to your service users, your colleagues, your employer, yourself and the public interest. All duty of care is described I Code of Practice. Duty of care means that you must aim to provide high quality care to the best of your ability. If for any reason you can’t do this then you must say so. You must adhere to a standard of reasonable care and you are expected to: