Complaint letter examples

1460 Words Jul 25th, 2013 6 Pages
Complaint letter

Example--- complaint for the poor cleats

65 Market Street
Val Haven, CT 95135
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so
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I am looking forward to hearing from you.
Thank you for your assistance.
Thank you very much for your kind assistance.
I appreciate that this is an unusual request, but I would be very grateful for any help you could provide. I look forward to hearing from you.
If you think the reader might have further questions, you can suggest that he or she contact you; e.g. 'If you have any questions, please do not hesitate to contact me'.

Example
Golden Gate Engineering
Prince Square, Prince Street, Kowloon

8 May 2007

ProSkills Training Centre
Jubilee Building
Silver Road
Wan Chai

Dear Sir or Madam,

Enquiry about Quality Control Course

I am writing to enquire whether your company could offer a course on Quality Control for our managers.

I saw your advert in the HK Daily on Friday, 4 May 2007, and the Quality Control Training Course (Ref.: QC 101 ) mentioned in the advert might be suitable for us. I would like to know if it is possible for you to offer a 3-month training course starting before or, at the latest, on Friday, 25 May 2007, for a group of 20. Could you send us some information about the teaching staff and the possible schedule for this course?

I am looking forward to receiving your reply.

Yours faithfully,

Chapmen Au

Chapmen Au
Managing Director

Example 2
Rich Lucky Trading Company
345, Nathan Rd, Kowloon, H.K.

10 May 2007

Hi-fashion Garment Ltd
Unit 398
Shek Kip Mei Industrial Estate

Dear Sir or Madam
Request for Catalogue

Please send
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