Components Of Continuous Quality Improvement

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Quality improvement has philosophical components by emphasizing satisfaction with the consumer (patient, provider, and payer) and health outcomes by focusing on having a mission, values, and objectives to measure performance and implementation (Sollecito & Johnson, 2013, p. 11). In order to create this, they review the whole system of service by gathering information from the system operation and patient, so that one can understand the root cause of the information (Sollecito & Johnson, 2013, p. 12). Furthermore, quality improvement emphasizes wanting to find multiple roots of causation, and seeks solutions that fix a multitude of functions, so that the process is optimized (Sollecito & Johnson, 2013, p. 12). Lastly, emphasizing continuous improvement and analysis on systems that will allow the medical personnel to improve continually the quality of care given (Sollecito & Johnson, 2013, p. 12). In order to facilitate the philosophical components of continuous quality improvement, a strong emphasis on structural components helps to facilitate continuous quality by utilizing improvement teams that have been empowered to deal with existing issues of the organization (Sollecito & Johnson, 2013, p. 12). The process improvement team uses a continuous quality improvement tool or tools, “which are the following: flowcharts, cause-and-effect diagram, histograms, Pareto charts, run charts, control charts, and regression analyses” to understand the issues and data collection

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